The Small Business Environment Has Changed
A small business can contend with a large enterprise through today’s technological solutions. Consider this as a hypothetical example: totally outsourced infrastructure. Using cloud computing you can outsource the cost of your internal servers, the cost of end-user portals, the cost of office space, and even the cost of certain personnel like those in payroll, or IT. This is all made possible through cloud computing. Computation, Big Data, software design, network management, and more can all be pursued through the cloud, and independent of location. All that is necessary is having valid access information for a given network, and a secure internet connection. One reason so many small businesses are going to the cloud is that they can save tens of thousands of dollars a month. Technology has a lot of little “life hacks” of this kind that businesses who are savvy will employ in 2019 to give themselves a competitive edge, increase profit margins, and decrease operational costs. Today’s business is on the edge of tomorrow, to make a cliché phrase. What this means is that you need to know what comes with the dawn of 2019. One area where you can be the early small business bird who gets the profit worm ahead of competing peers will be in the world of blogging. Following, tips from skilled bloggers with advice for small businesses will be explored to help give you an idea of what you’re facing, and what you can do.
1) Frank Telesphore, SEO BH
I realized a long time ago that my blog only has so much visibility on the web. It’s like a marble on a sheet stretched over an empty space. That marble’s weight is drawn by gravity into the sheet, and it pulls on the fabric’s elasticity, making a dimple. No matter the size of the marble, it only pulls the sheet down in one place. However, if you’ve got multiple marbles of similar weight across the surface area of the sheet, you can pull the whole thing down incrementally. This takes balance, and here the analogy breaks down; because round objects on such a taut surface will group together. The point is, you can make a bigger imprint if you’re pushing on the surface area of marketing outreach from multiple separate “nodes”—or, in this case, on the surface area of the internet from different blogs. Guest blogging is a great way to increase your online visibility. Basically, you send some of your content to blogs which are similar to yours. They have their own audience, and ideally, it has a crossover with yours. Ultimately, you can “double down” on the reach of a single piece of content. In terms of 2019 considerations, you’re going to want to ensure all content is optimized for smartphone use, as mobile web engagement has outpaced that of the desktop variety. Also, you’ll want to create content that is animated, pictorial, film-based, or of the infographic variety. Attention spans are down, but susceptibility to visual stimulus is up.
One big trend I’ve noticed businesses following in 2018, and getting primed to be prolific in throughout 2019, involves co-opting user content. The truth is, people are social. They like to talk. They want to talk. They’re going to talk. And they’re not always going to have things to talk about, meaning over time, they’ll get in the habit of providing exposition for any aspect of their daily grind which is of interest to them. When you provide clientele with good products or services, there is a natural likelihood that they’ll go online and write about what you’ve done for them. Get links to that information and post it on your own pages. Whenever you have user reviews, you want that front-and-center. Search engines will key in on words and phrases matching what you do. User reviews can increase your online visibility. Also, you’ll eventually get customers loyal enough they’re essential “apologists” for your company. Think of those who love Apple, and those who love Microsoft. Or Chevy, and Ford. These rivalries cut deep. Co-opt them by contacting passionate customers, and putting their opinions on your blog. Becoming interconnected online, co-opting user content, and finding innovative ways to secure reviews will be key in 2019. As a closing cherry on top, one tactic to get reviews if you don’t have them is to write reviews for customers you know are satisfied, show those clients the review(s) you’ve written, and get their permission to publish in their name.
Have a clear and logical reason for why you are doing social media, and how it is helping to advance and raise awareness about your business. It is not enough to ‘just hire a millennial’ and tell them ‘to do social media’. You need someone who understands and cares what your business does, and is able to communicate this with others.
Focus on service revenue. Small businesses should take a cue from their much-larger competitors and shift their focus away from selling products in favor of providing consistently valuable solutions to customers via service contracts or managed services. It requires significant infrastructure support and unique selling strategies, but the revenue model improves cash flow and insulates businesses from ebbs and flows in the economy.
5) Arash Asli, Yocale
Always enjoy the journey or the quest you’ve set out on and take some time to embrace your surroundings and be grateful for how far you’ve come and looked forward to where you’re heading. By working on that, you start treating your life and work more as a process of small accomplishments instead of as one big milestone you have to achieve. When you go hiking a mountain, and you have your head down trudging along and all you’re trying to do is get to the top fast as you can. You’re missing out on the best part… The journey and the view along the way. Remind yourself to look around and enjoy the moment.
Now it is a high time where people losing their trust in the largest brands like Amazon, Google and Facebook due to many serious scandals on human rights violations, privacy issue, and even online cheating. It is the best time for the small business owners to revitalize their communities in small towns. The best suggestion for every entrepreneur is to think out of the box to overcome these aforesaid shortcomings coming in the path of success of your business. We advise the small business owners to outsource their accounting and bookkeeping activities for all betterment of their business.
- Cost control is one of the most obvious reasons to outsource. It controls capital as well as operating costs.
- You will get technology and infrastructure without investing in extra capital. As a result, you will be in a better position to invest the fund elsewhere to get the most of it.
- Avoiding large expenses at early stages gives your start-up and small business the financial stability and strength to compete in the market.
- You can start a new project right away depending on the outsourcing services. Often it has been seen in-house staffs are not that expert to deal with the circumstances effectively.
- Outsourcing frees up your staff and reduces their workload. As a result, you will get more time to restructure and deploy the staff force in some other productive work to generate profit.
7) Matthew Osborn, director of marketing, Apruve.com
Being a small business comes with one very large benefit, speed. Without the layers of red tape that exist in a large corporate entity, your business can quickly implement campaigns in less than half of the time. Use this to your advantage by creating numerous campaigns and continually testing what works and what doesn’t. Through marketing automation, small businesses can expand their reach to the size of a large corporate entity without the overhead but with double the speed.
Make sure your website has a great user experience so that your potential clients are not overwhelmed or frustrated (is anything worse than a website that takes foreverrrr to load?!). It is important that potential leads can easily navigate your website, and quickly learn how your company can help them. Creating a separate mobile site, or making sure your website is responsive is increasingly important as more and more people use their phones for shopping and product research. Once you have an upstanding website, you can further stand out by sharing your company’s story, visuals of your employees, and outline why you stand out from your competition. It is important for small business’ websites to connect and engage.
If you aren’t yet using email marketing to help grow your business, say goodbye to 1999 and enter 2019! With excuses ranging from “I don’t have time” to “It’s too complicated” here are 3 of the most important things, you can do to win at email marketing in 2019. Signup Forms with Welcome Automation. If you have a website or presence anywhere on the internet, make sure you have a way to capture email addresses from digital visitors. After that, make sure to set up a welcome email, or better yet, a welcome series. These are just emails that are automatically sent to each subscriber after they signup. Don’t overthink these emails. Just provide your new subscribers with a warm welcome and show them you have competence in your industry. Answer this question with a series of emails: Why should they do business with you? Cart Abandonment Automation. Over 70% of website visitors will abandon the cart. What better way to increase sales than to set up automation that brings potential buyers back to your store. It will take you less than 45 min to set up and can generate 15% – 25% more sales. Up-sell Follow-up Automation. The old saying, “Strike while the iron is hot” has come a long way and it’s still relevant. Happy customers are likely to buy from you again. Ride that way and set up follow up automation that offers upgrades, related products, and services or maybe a refer a friend deal. Whatever it is, strike while the iron is hot!
As a small business, we make use of cloud software to gain not only operational efficiency but improve client communication. The ability to see the same data at the same time as our clients lead to better conversations about business performance and tax efficiency. If you are a small business owner then we would recommend using either FreeAgent or Xero for your accounting needs.
11) Graham Lee, Marketing Manager at Vonigo
Optimize for your customers’ convenience. In 2019, that means recognizing that most transactions start with some amount of research online and that the bulk of that traffic is on mobile. Make sure your website is mobile-friendly and offers customers the most convenient experience possible. Do you do deliveries or perform home services? Offer online booking. Need to confirm appointments or schedules? Use email automation and software tools that keep things up to date and on-task. Increasingly, businesses that recognize the value of their customer’s time will be the ones that win the business. Invest in your company’s infrastructure now, and reap the rewards of building an admired brand that stays ahead of your competition.
12) Rohan Mendiratta, Marketing @ SendX.io
Despite so many new marketing channels emerging lately, it’s never been a better time for small businesses to enter the market. However, when it comes to actual revenue, Email Marketing still remains one of the highest and most predictable ROI channels there is. Most businesses tend to ignore it because they don’t see enough ROI upfront. Which makes their email marketing investments hard to justify and they end up trying out other channels instead. When it comes to Email Marketing, one thing that is frequently overlooked is optimizing for maximum efficiency throughout. It’s extremely important to focus on speed and on the things that actually move the needle. At the same time, being capital-efficient with software costs must be a high priority for your small business to ensure maximum positive returns. Getting bogged down on creating the most beautiful email or creating the most advanced automation sequence is only going to cost you time and money. Especially if you aren’t at a place where you can justify solid ROI from Email Marketing yet.
The customer is everything. If you only have one customer or thousands, help them in any way you can so they have the experience you would want.
You’ll want to focus more on mobile SEO and geotargeting. Nearly half of all Americans will check their smartphones before they get out of bed each day! And nearly one-third of these searches are location-based queries.15)
Businesses, both large and small, face huge threats. A single compromise has the potential to shut fledging businesses. SMEs, in particular, may think that they don’t need security. However, they are the ones on the radar of the attackers out there as they are usually easy to target. One reason SMEs find security hard is that it is hard. Small businesses may not have the required skills to secure their online presence and, it does not make sense for them to acquire those skills or hire a security team. Another reason is the perceived costs associated with cybersecurity.
We recommend outsourcing the security of your business to experts. A few clicks and your business can be as secure as it can get.
Set aside some budget for security, consider this as insurance for your business. It is not as high as you think and is totally worth it.
This year, don’t rely on your fate to secure your online business, make sure your store gets the security it deserves.
Social Marketing is trending and Facebook is one of the best platforms where you can find your audience and customers, use this tool https://doopchat.com/ to transform your Facebook Comments into Sales.
Content marketing is a critical component of search engine optimization for any online business’ 2019 marketing strategy. Whether you are working on a shoestring budget or have a dedicated writing staff, you can grow your business online astronomically if you commit to creating consistent, engage long-form SEO content, videos, infographics, etc. that are well aligned with what your target market is searching for. In most cases, writing a blog post or creating a video can do done virtually for free (minus the time cost) which make the potential return on investment massive.Our clients have 3X-10X their website traffic and revenue by utilizing this content marketing strategy. You need to invest in doing keyword, competitor and search volume research to make sure you are not going blind and creating worthless content pieces. Imagine what you could accomplish with 10s of thousands of additional targeted website visitors in your niche? All you need to do at that point is to turn your attention to monetizing or converting them over to leads.
18) Fiona Foster, Marketing Manager, CUE Market Place
Focus on content that is relatable and valuable to your customer base. We have a small business blog and YouTube channel and continually need content. Over the years, I’ve learned that the most successful material is taken from daily interactions. It could be from our own business, a conversation with a customer, or something a friend says at dinner. Taking inspiration from real-life problems often gets more engagement than a piece we’ve crafted around keywords or trending Google topics. Plus the writing usually comes more easily.
Google isn’t a set it and forget it platform. We have seen important business information drop from Google business listings due to changes from Google. Remember to check your listings every few weeks!
Always constantly monitor your servers and network components, web sites, web applications and email infrastructure making sure that you will not lose any clients due to problems with your online presence. Remote monitoring services enable you to increase the efficiency of your business operations and to reduce the risk of failed Internet transactions and loss of revenue.
21) Chris Makara, Interactive Marketing & Digital Strategist
Identify tasks that are repetitive and look for ways to automate when possible. Leveraging this approach will free up your valuable time in order to spend it on more important tasks. An easy thing to automate is your social media scheduling. While that doesn’t mean that you shouldn’t monitor and engage with your followers, it does mean that you can easily keep your accounts active with content in order to trigger the engagement with your audience.
22) Mike Forrest, Archmore
Business success does not come from just doing things right.
You have to do the right things right.
23) Rick Shimko, Unific
Learn to say no. As a small business with limited resources, you cannot act on every new idea or opportunity. Stay true to your vision and remember for every new milestone you hope to achieve, somebody in the organization is going to have to do the work to get you there. Continually changing priorities without that in mind will keep you spinning in circles, instead of running ahead of your competition.
Digital advertising is important, but don’t forget about inexpensive low hanging fruit like optimizing your product pages to increase sales and lower your abandoned cart rate. You can’t scale up by just doing more of everything you’ve been doing all along. Growing your company calls for a new game plan, new strategies and building out your team.
Don’t try to cut corners when it comes to Web Hosting and Site Design. Website is not only your digital identity but your ONLY identity. You are judged by the site you have. So, don’t go for free web hosting and get a professional designer to design your website. The amount you spend on this will be your investment and not an expense. Good luck!
26) Kevin Urrutia, Voymedia
Maintain a personal relationship with your business relations too, and both have to be combined, ask your customers how are they doing in life, ask them about their well being because it creates a personal relationship that is something which will last longer and it will create a long-lasting impact.
27) Charles Coxhead, WPDevShed
We have worked with many clients, developing sites and providing follow on support and maintenance, and we’ve noticed that the best performing client sites, the ones that attract the most traffic and customers, have a common thread….they all sell by teaching. It is a little counter intuitive, selling a service in particular, by teaching your market how to solve the problem that your product or service addresses. But it actually makes a lot of sense, when your market are looking for solutions they are probably not searching for you specifically. Instead they are searching for answers to the problem they have. Often this means they are Googling for solutions, and so if you are actively providing answers then you have a good shot at showing up and attracting those people looking to solve the problems you are expert in. And demonstrating your expertise is also another good reason for developing content that teaches. They very act of doing this shows potential customers that you know what you are talking about. And assuming your product or service solves a sufficiently complex problem there is a good chance those customers looking for answers will look to you to provide the solution.
Don’t rely on Social Media. Get your website up to snuff.
Specialty retailers have largely been sold a bill of goods when it comes to social media. It has been over-promised, but too often under-delivers shoppers to your door. With retailers’ attention focused on social, they often overlook the critical importance of their home page to excite interest and draw shoppers in. With shoppers relying more on mobile to find places to shop, they are more likely to discover your store there, than on social. Make sure your website’s home page sets the right first impression. A recent study found 75% of shoppers base their opinion on a store based upon how the website looks and feels. If that first impression doesn’t say you are up-to-date and in tune with what they are looking for, you’ve lost your chance. Make sure your website and the all important “About Us” page communicates effectively.
29) Raul Tiru, founder of GlobalOwls
Create something you really love and don’t get obsessed with stories from people who claim you can get anything worth having quickly. Take your time in setting the foundation. Figure out your product/market fit, build up your domain authority, etc. Don’t get overwhelmed. You can build an entire castle by setting one stone at a time. Reach out to people and help one another. It may sound dull, but these are the things fellow entrepreneurs around me really struggle with. As far as marketing tactics, you can just Google them.
30) Glenn Brooks, WebWize
Don’t be afraid to have a fire drill. Sadly many business owners fall prey to retaining clients that continually cost them money, increasing the chance to fail as a business. A good business person will recognize unprofitable clients and send them packing. We are all in business to make money, pay our bills and feed our families; clients that continually ask for free services, bitch and moan about everything we provide and interrupt your cash flow needs to head on down the road. Don’t be afraid to have a Friday afternoon fire-drill with those clients, I guarantee your profit percentage will increase.
Operational cost is always the main concern of all businesses, especially to the small businesses and startups. These operational costs are not only the employee salary but also the necessary technology that requires huge monthly subscription or maintenance cost. On top of it, in many cases, business owners may need to train up the newly hired employee for a few months at their own expense.Recent trend shows that many big companies like Google, Unilever, Facebook, Telenor, Microsoft, etc. companies are hiring professional freelancers who not only have the required skills but also equipped with market-leading software. Why are they doing so? – The only reason is to get the employee who really doesn’t need the training and can serve their projects immediately, avoid purchasing expensive software that is much needed to research & analysis, marketing or execution of different types of works.This trend is real and we can get a proof of it in the statistics too in the survey conducted by the topmost freelancing marketplace. The statistics report below shows the rapid growth of freelancing profession that booms in the USA.In 2019 and also in upcoming years, this graph will move further to the north and so the small business should give a second thought on this if they really want to cut down their operational cost and maximize their profit ratio.
32) Liuda Nebozhak, Head of Project, Crello
1. Know your customer
I would say that chasing your user – knowing who they are, what their days look like and how your service or product fits within their life – is the best way to attract and retain customers. One of the strongest selling points for Crello has been our ability to release a lot of new designs continuously, be responsive to what the user needs and help them find the right visuals amongst the fresh and new stuff we keep uploading.
2. Help to learn the product
Tutorials and reviews work great because they don’t just introduce blogger’s existing audience to Crello, they are also great for SEO – people searching for, say, “How to design a classroom poster” or “Ideas on Increasing Sales via Social Media” will be able to find the tutorial and both get the answer to their question and learn that they can use our tool to solve their problem.
33) Wolf, Brand Manager, Small Pet Select, Specializing in brand evangelism and storytelling for business
Make sure you have Google Analytics set up properly and completely. It is worth the expense to have a GA expert set up dashboards for you, so you get a quick view of metrics most important to you. You don’t need to be a Google Analytics expert to use the tool effectively if it is set up to your specs.
34) Yeva Karapetyan, Ucraft
Always concentrate on your competitive advantages, and use them in your marketing strategy. Whether it’s a low production cost, a high quality, or an outstanding service that differentiates you from your competitors, make sure to mention it to your users.
35) Dhiraj Nallapaneni, BirdEye
These days, lots of customers are paying close attention to Google reviews. It’s estimated that 92% of customers consult online reviews before making a purchase decision. Google reviews are especially visible since they are often the first thing that customers see when they do a search for your business, showing on the right side of the screen in the Google Knowledge Panel.
Luckily, there’s an easy way to get more customer reviews on Google and make your business look great to potential customers: sending review request email and texts to your customers. By regularly sending review requests to customers with a direct link to your Google My Business profile, you can get lots of well-rounded feedback for your business. The more Google reviews you have, the more social proof you can display to the public to display the quality of your services.
36) Avantika Shergil, Regional Operations Manager at TopDevelopers
Pay attention to the customer behavior, it has all the cues that you will need to know about your growth. Being a small business, the time spent on analyzing the things that clicked right for the big brands will be fruitful. Social media promotions of your offers and unique selling propositions of your product will engage your customers online and guide you to the next level of progression. Try to attain customer satisfaction and seek their feedback as well this way you can encourage word of mouth marketing of your brand.