Everything we do is goal-oriented, and the goal is to bring as many customers as we can, whilst keeping them happy. If your brand doesn’t speak for itself, don’t expect many new customers and prepare to say goodbye to your current ones. Branding (and rebranding) requires balancing many elements which all together represent your company in a simple and appealing way. It’s all about customers, and yet the way to get customers is to establish a recognizable, eye-catching, unique brand. Here are some ideas on how you can get more customers by properly communicating your brand.
Engagement marketing
Experiential (engagement) marketing is a marketing strategy that allows consumers to actually see and feel what your product can do. This is a great way to help your clients realize the benefits of your product, and generally, what they will get by sticking to your company. Representing your brand through such strategy is a great idea because you’re both “selling” the product and representing your ideology.
Break the chains
Let your creativity kick in. Traditional ways are called “traditional” for a good reason, as they used to work and they represent something common and already seen. That’s why today we have something called “modern”. Mixing your creativity with some modern techniques/advice you’ve seen or heard will allow you to fight the invisible constraints and express yourself in a new and memorable way.
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Online and offline stores should look the same
Developing and designing a website takes a lot of time and effort. Building a store and designing the interior and exterior also take a lot of time. Since you’re already going to invest so much in these two, why not take a step further and make them as if they were two parts of the same whole? A visitor that checks out your website, finds something he likes and decides to come to the store itself and check out the product in person, will surely be amazed when he sees that the store’s layout is almost the same as the website’s layout.
Real-world view
It’s very satisfying and educational at the same time, watching a person use some product, in real-time. Thanks to the modern era we’re living in and to all the technology and trends, we’re able to watch stuff like that, which is an amazing way of showcasing your business. Many websites provide live streaming, and of course we’re all witnesses of great ideas that Instagram and other social media have come up with. According to this master in advertising, today companies need marketing solutions that can flow like a liquid into whatever the new inventions have brought to us.
Stay fresh
Whether you’re willing to admit it or not, these days everything has to be stylish. Not only that it has become sort of a trend that more and more people tend to follow and worship, but even the statistics prove that fashionable design and advertisements tend to catch more eyes than regular “boring” ones. If you’re having a photo shoot to promote certain product that a user can interact with, make sure that the user looks like he’s getting ready for a gala evening. Also, if the product has anything to do with technology, make sure to point out the devices to create a “natural-looking” environment. Don’t forget about colors – everything should be harmonized!
Let your store speak for itself!
From the moment a client walks into your store or takes a look at your brand, they should immediately know what they are looking at and they should feel that vibe instantly. If you have to walk someone through your story than you’ve failed showing that story throughout your brand and store.
From what you’ve read so far, you should already have an idea of what are the things you can do in order to keep your current customers happy and to attract new buyers. As soon as they see your brand, visit your website or walk in one of your stores, they should form a positive opinion about your products and decide on purchasing them.
Author bio: Jennifer Hahn Masterson is a senior business strategist, holding an MA degree in business communication. She is always doing her best to help her clients find their place in the ever so competitive business arena. You can check her out on LinkedIn and Twitter.
