Every brand has a unique story, which is something that the audience wants to know before becoming customers and loyalists.

Being able to narrate it well enough is the key to engaging them and winning their trust. The design of your business website serves as the best storytelling platform because this is where most of the potential buyers are bound to come.

However, storytelling through web design takes a lot of creativity, strategy, and clever thinking.

Right from choosing the colors, visual elements, content, and navigation, you need to nail everything to create an impactful storyline. Here are some measures you can implement to do it effectively.

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Focus on their problems rather than your company

Although you will be tempted to talk about your offerings, it is far more important to focus on customers’ problems when you weave a story for your brand. Their pain points will have them hooked to your story, which subtly draws them to explore more and know you better.

Take them towards a solution and they will buy it. Moreover, the problem-solution approach shows your interest in customers’ well-being and wins their trust and loyalty without much work.

Accentuate your USP and core values

Before you start designing your website, you need to identify the USP and core values you want to highlight. They should reflect everywhere, specifically the home page where the user lands and gets the first impression. The “About Us” page is another part of the site that needs to accentuate these elements. Everything else has to detail around the USP and core values because you would want them to be the heroes throughout the user journey.

Be consistent with the brand narrative

Your web presence is just one element of your brand because it appears at a lot of other places- print ads, billboards, media ads, product packaging, and more. It is vital to be consistent with the narrative everywhere. Amazingly, you can create your own website for free and share your story just as it is everywhere. No one knows your brand better than you, so go ahead and say it all on your website. Make sure that you follow the same visuals as well, right from your logo to colors and font styles. Similarly, pay attention to the tone of voice and content.

Create navigation for the story

When it comes to storytelling through web design, creating navigation is extremely important. Give the visitor a route to the next piece of information as they would want the narrative to unfold naturally and subtly.

It doesn’t make sense to paste all the information on one page, rather let them explore the site to pick their interest and make them stay. The placement of call-to-action buttons can act as navigational cues. Consider creating a roadmap that makes the journey easy for them and drives them effortlessly towards engagement.

Finally, keep the design simple and human-centered so that the audience connect with it emotionally. The modern website users are savvy and only exemplary designs can impress them, so make genuine efforts to engage them with authentic storytelling.

Posted by Wendy Dessler

Wendy is a super connector who helps businesses find their audience online through outreach, partnerships and networking. She frequently writes about the latest advancements in digital marketing and focuses her efforts on developing customized marketing plans depending on the industry and competition.

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