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Online sellers are always on the lookout for fresh tactics and tools to help them outperform their competitors, and it’s easy to understand why: the ecommerce world may be vast and rich with resources, but it’s packed with juggernauts like Amazon (not to mention rife with generic products and similar stores), and anyone who wants a piece of the pie must fight for it.

That’s why businesses constantly look for new niches to fill, new social media channels to use for marketing, new products to source, and new automation tools to free up more time for networking. They aim to optimize every last part of the sales process, smoothly turning prospects into qualified leads and subsequently conversions — anything to get an edge.

What they often fail to miss, though, is the impact of the post-sale experience. Assuming that completing an order is the preferred end of the customer interaction is sheer folly. Post-sale support is extremely important and commonly overlooked, making it the perfect opportunity. So how do you take advantage to drive more sales? Let’s consider this in more depth.

Why customers come back for more

For the vast majority of product types, the average online shopper has a massive amount of choice (too much, sometimes) — almost every product is available from multiple stores, and there’s typically little to separate the offers. Any two sites might quote the same price, charge the same amount for shipping, and offer the same guarantees. Consequently, something minor like being the first site they someone sees (or having fractionally lower prices than rivals) might win you a sale.

But what if fortune favors one of your rivals? And even if it doesn’t, what happens if another site comes up first the next time that person searches? If there’s nothing memorable about your site, they won’t bother coming back. It’ll simply be a utility like any other, useful on occasion but not seen as important. We return to sites that feel special to us somehow.

So how do you make your site feel special if you can’t do anything exceptional with your prices or your shipping? You do something exceptional with your service. Where most sellers go quiet after their final shipping confirmations, you can do something more. You can stand out.

The value of staying connected

Brand connection is increasingly important in ecommerce. Instead of sticking with the companies with the best prices, consumers will keep buying from the companies that are convenient, personable, communicative, and generally likable.

The convenience part of this comes down to following the modern ecommerce playbook: using a social selling tool like Viralpep to prime leads through social networks, then taking full advantage of a flexible sales platform (such as Shopify’s multi-channel Plus service) to convert those leads. Whenever people are interested in buying, you need to be there.

As for the likability, well, that’s where the post-sale experience comes in. Brand interactions during the classic sales funnel always feel awkward, because the prospective customer knows that the seller is clearly angling towards an imminent sale. Once the sale is over, they’ll understand that continued contact is still loosely promotional, but they’ll also take it as a sign that the seller actually cares about providing a good service.

When you stay available to people around the clock (regardless of whether they’re currently interested in buying), keep them updated, and even seek their feedback to help you grow your company, they’ll remember you much more favorably. And when they need to place more orders, they’ll be more likely to consider your store worthy of their attention.

Building through referrals

Let’s suppose for a second that you master your post-sale experience, using all suitable channels to keep in touch with previous customers and check that they’re fully happy with their purchasing experiences. How does this benefit you? Well, firstly, they’ll spend larger amounts with you more frequently, be less likely to go elsewhere, and be more receptive to new offers.

But that’s not all. We’re leaving out one of the most significant consequences of exceptional post-sale support: the positive influence on the rate of customer referrals. The happier existing customers are, the more likely they’ll be to recommend your business to their friends and family members — and any referred customers are going to start out with positive impressions of you, making them more likely to spend heavily.

This is perhaps the biggest long-term benefit of masterful post-sale support. It shows that your company cares about people beyond taking their money (to some extent, at least), and that reverberates throughout the your customer base and beyond.

In summary, ecommerce stores are so similar today that it’s customer service that makes brands stand out — and the best customer service extends past the point of conversion to see how customers are getting on. Make it a core part of your store, and you’ll soon start to notice the positive effects generating fresh referrals.

Since its introduction and subsequent acquirement by Facebook, Instagram has gone from strength to strength as a social network and seen incredible boosts in adoption and popularity. It has of late also tremendously grown in potential as a marketing platform, to the extent that companies and brands that were previously not particularly oriented towards visuals too have begun to change their ways to get onto the bandwagon.

We can understand Instagram’s phenomenal rise to popularity by browsing through https://www.socialpilot.co that provides interesting statistics. “More than 800 million people actively use Instagram every month. 80% of all users on Instagram follow at least one business account. Instagram now gets over 2 million advertisers every month. 59% of micro-influencers believe that they get the best engagement on Instagram. 60% of users on Instagram visit the platform daily.”

Creativity is only half the battle; you still need an astute strategy in place to help you achieve all your aims. Once you have set up a good Instagram creative process and posting schedule, you have to consider the marketing aspects of it, namely SEO.

Research Your Hashtags

Despite looking significantly different from the rest of the Internet, Instagram is very conducive to some traditional SEO techniques. On Instagram, most people choose to search not in direct queries but with hashtags, that can be considered keywords preceded by‘#’. Not unlike SEO, you are expected to find and utilize the relevant tags that attract the highest search traffic. Another good thing is there is no pressure on you to stuff your actual caption or content with hashtags because you can stick them at the end of your post with the same effect. Sadly, there are no tools akin to Keyword Planner for Instagram, so it is up to you to do some research and access filtered top hashtag lists on sites like Websta to figure out what works.

It is also worth keeping in mind that real influencers are able to create their own hashtags and attract tons of traffic and new followers for Instagram, but you are unlikely to find success with this if your profile is in its nascent stages. You should try this out from time to time with things like giveaways or contests, though.

Tie Up With a Cause

In 2019, companies are expected to be more than just good at what they do. People are interested in supporting companies that speak up and help out communities and causes that they believe in. You may not be serving that demographic directly through what you do, but if you pledge a portion of your profits to a non-profit organization working towards that cause, you would be able to do a number of things such as throw fundraisers for the cause, organize community service excursions for your employees and so much more. This, in turn, shows your target audience that you care, and also brings up amazing opportunities for taking awesome photos and videos to show them what you are really about. Keep an open mind; partnerships with complementary (and not competitive) companies who have some pull with an audience that doesn’t overlap with yours and is willing to cross-post your content if you share theirs will inevitably bring success.

Conclusion

The social media landscape is ever-evolving and it is hard to say how influential traditional SEO tactics will remain if they are not adapted to suit the playing field. Search engine ranking algorithms too are evolving and may soon account for social signals and influence as well, which would give you a huge advantage in the future over competitors who are not as forward-looking. If you tailor your social media strategy with these pillars in mind, you are likely to gain massive dividends and a loyal follower base that will be with you for years.

Author Bio

Walter Moore is a notable management consultant and digital marketing expert. He has helped e-commerce businesses in all niches gain with his effective marketing strategies and guidance.

Many different companies are there in the market and online to sell their products and services to the customers and earn a profit. But there are very few companies who are successful in attracting the customers and fulfilling their targets. For any type and size of the business, it has truly turned out to be intense for them to remain in the competition and survive.

What the clients and customers do before buying the products and services

The website of your organization and better ranking on the search engine pages will likewise push you to increase the volume of your deal. The clients and customers have turned out to be more intelligent. Before purchasing an item or product, the clients endeavor to look about the organization. They visit the website to get a much better idea and information about the organization. They need to know when the organization was built up, who is the proprietor, where it is located, where are the head office, the products, and services which the organization offers and the ones in which it has some expertise in giving, and so forth.

On the off chance that they get all the data which they are searching for and are happy with the reaction, at that point they will most likely buy the items from your organization. Be that as it may, on the off chance that they do not get a site of your organization, at that point they won’t think for a single second before heading off to your rivals. The SEO specialists will help you in all these matters.

Things you should know

The business organizations are pretty much aware of the fact that the taste, choice, and preference of the customers keep changing at every point of time. While at one point they love a product at the other they just don’t want to buy the same product again, and again once or twice they have used it. Aside from this the business entrepreneurs additionally realize that they have many rivals in the business industry who are putting forth a similar sort of items or products and service to the clients in the market.

As an entrepreneur on the off chance that you are additionally confronting a similar situation and actually facing the problem or finding it difficult to keep your old clients and pull in the new ones towards your organization at that point it’s a high time for you to take the assistance of a site improvement specialists (SEO). Before the situation slips out of your hand and you find it difficult to handle you can take the help of Solutionspire SEO Services.

How Can Search Engine Optimization executives assist you?

1. Search Engine Optimization (SEO) executives are professionally trained and experienced people who have good experience and knowledge in the SEO field. They can help you in many different ways and will also give you effective solutions to your problems.
2. If you take the help of Search Engine Optimization (SEO) executives, they will work with the web developers and will help you to make an easy and attractive website. For a small, medium and big business firms, it has turned out to be imperative to use the stage of internet searcher streamlining and make a solid presence in the market as well as online.
3. The customers are always interested in finding something interesting and unique about the company from which they buy the products and services. By giving your clients and customers all the relevant data, information and posting a few recordings and photographs on your site, you can effectively increase traffic towards the website of your company.
4. The website of your company is a standout amongst the most significant mainstays of your organization. Posting alluring contents will keep the audiences to connect with your company easily, and you don’t need to put any more endeavors to help them what they are searching for.
5. Attracting the new clients and gaining their confidence and trust is not that simple any longer, particularly when your rivals are likewise doing the same things. The amount which you are offering them to give the product and service, a similar value your rivals may be likewise giving them. It might likewise happen that they are prepared to give the products and services at a bit lower cost than yours. So, what you can do and the steps which you need to take by which you are going to win the trust of the new clients and hold the old ones as well.

You can do it by having a website for your organization and whose ranking should be on top of search engine pages such as Google, Bing, Yahoo, Mozilla Firefox, etc. You can effectively attract the attention of your clients by making a website of your organization. At the point when the clients get a chance to come in contact with the organization, when they get a stage where they can give their recommendation and input, where they can communicate with the representatives and when they feel that they are being heard, this helps the organization in picking up the conviction of the clients.

6. The SEO specialists will help you in remaining ahead of your rivals. Website optimization advertising is an amazing and financially savvy system to remain ahead in the business. The clients and customers look for an organization to purchase the products and services. As the clients and customers don’t have that much of time to keep scrolling the different search engine pages such as Google, Bing, Yahoo, Mozilla Firefox, etc. they will simply click the initial a few connections which show up on the internet searcher. Along these lines, it is important for you to remain in front of your adversaries on the web crawler page.

So, for better results, earning profit and making a good name and reputation of your company you need to understand the points which are mentioned above. An SEO executive of a reputed digital marketing firm can help you at every stage.

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Without team effort, a project can’t be completed in an organization. To be done with a project, it needs intense hard work as well as the ability to communicate and associate with each other as well as share and receive files at ease. In this tech era, you don’t even need to print files for completion a deal by signing into it; an electronic signature is already there to make it done. Everything we want to have or buy is just one click’s away.

Previously, working with a lot of paper documents was time-consuming and messy, but now as the digitization has made its mark in the work process too; collaborating and sharing files have never been this easy. There’s no need to worry about sending a confidential file by courier service and waiting for it to get delivered. As everything can be done online, the file transfer process has become quick and efficient. Working in a cloud-based environment and getting the advantage of unlimited virtual storage space has become a useful trend nowadays. Futurists claiming that more new and useful features are going to be integrated into the cloud for making the organizations work efficiently.

Here this article is all about how the organizations can be benefitted by using online file sharing and collaboration techniques.

Cost Effective

If all the documents are getting stored online, then it is already cutting the expense because there’s no need of buying papers, printing ink, or even no need of hiring a person to manage all the folders. If the files are saved online, then you don’t have to spend money to the courier for delivering any file or package. The file share process can be done online via e-mails and any other transferring procedure.

The cloud-based computing sounds like it is expensive; however, it is not. Cloud-based software comes with many other transfer tools that even can send both encrypted and unencrypted files faster without sending them via e-mails. The only requirement is to have one working computer and an active faster internet connection, as you are paying internet bills monthly, and the whole process for file sharing is happening online, then no need to pay any extra cost.

 Security

Security and privacy control are significant things for any company. After a survey, AIIM stated that 60% large organization has claimed that there are high chances of risk if any confidential files get leaked, and 13% have mentioned that it would be a disaster for them if the sensitive files go to the wrong people.  A courier company can have a good reputation, but the casual behavior of delivery guy can be the reason for a company making its way to the news headlines for being the victim of data theft.

Online file transfer can fix these problems and can save the headache that can be caused by data breaching. While transferring files, it is possible to encrypt those documents if needed. Dealing with a trustworthy service provider is advisable in such cases. The cloud-based system comes with many other security features that it makes it hard to penetrate by the hackers; it also offers to scan the receiving files for any malware.

Effortless Collaboration

If transferring the files goes smooth then obviously the collaboration would be quick and seamless. As working in a cloud-based system can make the files accessible from any device with an active an internet connection; it is possible to send and receive information, in short, collaborate with other project co-coordinators even if anyone is working from home or some other places without any delay.

Project Management

While the file transfer and collaboration is going smoothly, then there won’t be any problem managing the projects and no more delay in delivering the projects to the clients. It is possible in the cloud to monitor each and every action of the employees working on a file to complete a project. If a file is modified by several employees then also it can be seen who has used the file and did what type of modification to the file, even the device details, time and location of the modification will be updated there.

These were some primary benefits of online file transfer and collaboration; once you implement it while working, you can see many other useful advantages. It is most helpful during the time of auditing, as all the files are being stored in the cloud, then accessing those files are just a keyword search away, so all the required related files are going to be in front of you within a fraction of seconds. These are the blessings of technology, which eventually help you to manage your workflow and scaling go smooth to give intense competition to the other companies.

There are some proven ways to improve the condition and quality of SEO to be used on your website. It is always mandatory for you to check out the available ways you can improve SEO and then start adding the same way on your website. You have to start working on ways to create some of the best codes to go well with the SEO based practices in here. Make sure to choose a proper domain name to start with the objective and then move forward with the other alternative options in this lot.

Choose a preferred domain name

If this is your first time ever talking about the code creation, then you better get hands-on SEO expert India for the right approach. As they are into this field for a long time, they are able to help you in broad ways possible. The first point in this regard is to choose a proper domain name.

• Always remember that keywords as your very first word in the domain name will always help in boosting the traffic a little bit more.
• Using the TLD or the top level domain of a country is another way to boost the rankings in a local manner but can hurt your target internationally. So, you have to use that with caution.
• Make sure to avoid the domain naming techniques like replacing the words with numbers and more. Being a subdomain might also end up hurting you a bit more.
• Keywords in the own subdomains and subpages are also likely to help you out a bit. The subpages are known to have a descriptive title.

The use of Meta tags and descriptions

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Descriptions are noted to be the tagged portion of the website code, used for creating and describing the content of any page. Having one will definitely help in rankings. You better have one with proper keywords to help you a bit more.

• In case, the site is mainly using the same tags for all the pages, you are not quite helping the search engines to figure out the relevancy or subject of the individualized pages.
• There are two major fields to care about whenever the matter concerns around Meta Tags. The first one is the title tag, which is the most important SEO based tag for any website.
• Google can support around 60 characters in title and Yahoo will allow for 110 characters. So, it is vital to target the critical keywords in the same title and every page should have a unique one.
• Next stop is to learn about the Meta description tag. Once, these tags were important but not so now. Some engines might display descriptions defined and others will not.

Some of the search engines will read description tags and then utilize the content as found within the present ranking procedure. MSN, Google, and Yahoo will provide little weight to no weight for these options. Be sure to get the points covered for best code description help over here.