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Digital BrandingLegal BrandingPersonal Branding

9 Rules to Create an Awesome Business Website

Table of contents

  • Introduction
  • 9 Rules to create an awesome business website
  1. Define your website’s purpose
  2. Pick an easy-to-remember domain
  3. Get an eye-catching logo
  4. Make your website mobile-friendly
  5. Keep the pages uncluttered
  6. Keep it easy to navigate
  7. Place your contact details above the fold
  8. Have a clean & compelling CTA
  9. Keep your website’s design simple
  • The final word

Introduction

In today’s fast-changing business ecosystem, an online presence is a must for any business — from brick-to-mortar. No matter whether you’re a seasoned business owner, if you have not created an effective website yet in this changing environment, you may lose significant business opportunities.

So no matter whether you’re just getting off or an established business owner having no online presence, building a website is inevitable. As per a recent study published by Bazaarvoice, online research greatly impacts the in-store shopping decisions. The report, The Robo Economy demonstrates that about 82 percent of smartphone users consult their phones on shopping they’re going to make in-store, while around 45 percent read reviews before they purchase.

Considering the latest shopping trends, having a business website to attract buyers is crucial to growing your business. But what are the fundamentals of creating one such website? For many business owners, creating a website seems daunting. They think that creating a website needs extraordinary skills and cutting-edge tools and technologies. But it’s not true. You’ll need to know just a few rules to create a powerful business website.

Here are the top 9 rules to create an awesome business website:

1. Define your website’s purpose

Before you go ahead with the website development, it’s important to identify the purpose of your website. What do want to achieve?

You must clearly understand what your USP (unique selling point) is and what is your plan to come across. Merely knowing your industry and determining the content strategy is not enough.

Once your fundament purpose is defined, your focus should shift towards determining the actions that you want from your visitors to take after they land on your site. Is the website just for information, or to sell products/services, or to get signups?

The answers to those questions will significantly give you an overall idea of how your website design should be.

2. Pick an easy-to-remember domain

Selecting a domain for your website is tricky. Your domain or web address should be so easy and sticky that anyone after seeing it can remember for a longer period. Don’t include any number as it can confuse surfers and dashes. Also, such web addresses are not SEO-friendly.

Pick a dot com domain as most people are familiar with this extension.

3. Get an eye-catching logo

Images and symbols are the most effective way of communicating your message. A logo, which is often called the face of the company, is crucial to convince your customers. People will make a perception of your company based on your logo. In fact, a logo should be one of the most essential branding investments. You must not create your logo design casually.

Apart, you should also take care of other graphic design elements of your website. If you’re not sure which graphic design and logo fit your business website, hire a professional graphic designer to get them done.

4. Make your website mobile-friendly

The number of Smartphone users worldwide is growing rapidly. As per the Statista, Generation Z shoppers use a Smartphone while making an in-store purchase. They use smartphones for comparing products’ features, prices, and reviews. Therefore, it becomes imperative to have a smartly designed mobile responsive website for your business if you plan to run a successful business venture.

5. Keep the pages uncluttered

Studies have suggested that website visitors love to read clear, precise and short information. A website having too much and irrelevant information, it simply diverts visitors’ mind which leads to increased bounce rate. Give ample blank space on your web pages to breathe in. Also, whitespace increases the readability of your copy. Make sure that text and graphics on your web page are in good proportion and present a clean page.

Brainstorm if your website really needs social widgets like Tweeter feed etc. If the widget content doesn’t meet your purpose, remove it right away to make your page clutter-free.

6. Keep it easy to navigate

Creating a different website by using attractive Flash presentations may look tempting, but it might be a little difficult for your customers to quickly find what they are looking for. Therefore, it’s always advised to take the medium route when it comes to your site navigation. You should use drop-down lists with clear headings which present on every page of your website, incorporate a site map and the search bar at the top right-hand side so that it can be easily traced.

7. Place your contact details above the fold

What’s the benefit of having a website if no one knows how to get in touch with you? Of course, such a website is of no use. In fact, a website must include a “Contact Us” tab on your home page. Make sure that the contact us page contains information such as your address, phone number / mobile number and email address so that your potential customers can easily reach you out should there be any business related query.

Also, put social media links, either at the header or footer, if you use social media to connect with clients.

8. Have a clean & compelling CTA

Once the visitors have found something interesting on your website, you would like them to take an action — buy a product/service, call, sign up or download. Make sure that all of your pages have relevant call-to-action buttons/links that are clear. Also, the area around the CTAs must be clutter-free. If possible, keep them above the fold so that visitors do not have to scroll down to find the call to action.

9. Keep your website’s design simple

Avoid using fonts, colors and animated gifs which you think can distract visitors from the focus point. Keep the paragraphs short and informative, the ideal length of a paragraph is less than six sentences. Also, use bullet points that draw readers’ attention thus increasing readability.

The final word

Having a website for every business is crucial in the present day shopping environment where most shoppers search online before they finally reach a buying decision. This article aims at guiding new entrepreneurs and established business owners with no online presence alike to create an awesome business website. I hope these 9 simple rules will guide you through the process.

Cheers!

About the author

Campbell Joef is a graphic designer and blogger associated with Designhill.com , a custom designs marketplace, I generally write on topics custom clothing, concerning design and education logo, ecommerce, start-ups, small business.

Digital Branding

Design Elements to Consider For Your Business Website

The web design of your business website will be one of the most vital aspects of your business marketing strategy on the internet. In this article, you will be learning more about the essential design elements which you should be incorporating.

Responsive: You need to make your web design responsive so that it can ensure that users who are accessing your website through smartphones and tablets are easily able to access them.

Clean design: When you are contemplating the nature of web design that you want to use, it is important that you do not end up creating a cluttered web page with too many information. You should go for a web design which is clean and free from extra clutter and with all the essential links placed at the right spots for the user to locate them. So you should not burden your web pages with too many pictures and videos and colors.

Search box: One of the first things that a user tries to locate when he or she visits your business website is the search box. Most users will not be spending too much time on your page initially when they visit to navigate and look for interesting stuff; they will want to get specific answers for their specific questions. If you have those answers, then you should provide the users with an easy way to access them, and a search box will come in handy in this respect. You need to put your search box in the top of your web pages so that people can quickly view them and enter the necessary keywords to find what they are looking for.

Pictures: You need to decide whether you want to use a background picture or go for a solid colored background. If you want to use a background image, then you can consider using the logo of your business venture. You can also think of putting a specific image which defines your business. Either way, your background image must be mellow and should not be contrasting too much with the content that you are putting on the page. Also, in the contents, it is important for you to use photos. At times, it can so happen that your content is not big enough and hence to compensate for that you may use certain photos to make your article look bigger. You need to use photos which are of high resolutions and are optimized to be viewed on various devices with ease.

But you should also ensure that the pictures do not increase the amount of time it takes for your pages to load. Often, it can happen that having a lot of photos in your pages can slow the loading time of your pages. This can be frustrating for the user. You must also put images of your products which you want to sell along with your content and other allied photos of such subjects; this will help in creating a detailed perspective of the content that you are putting on your pages.

Texts: you will need to focus on both the font sizes and the font types of your texts. You must use a font type which looks professional and not amateurish. Thus, you must choose to use fonts like Times New Roman and Calibri or Cambria instead of Comic Sans MS. You can choose to use different fonts for your headlines and your main content. You will have to use your texts in a way that makes it easy for the reader to comprehend the information that you are sharing. You should use your italics, bold and underlines judiciously also. Do not go overboard with them. Use them to highlight specific information which is important for the reader to know. In terms of the size of the fonts, you must not choose a font size that is either too small or too big.

You can use an optimum font size of 12 or fourteen points because they would work well in driving the information forward without being too bright for anyone’s eyes. Also, you must optimize the fonts so that they become readable on different screen sizes that is, on both smartphone screens and desktops. These little things will impact how a viewer feels when he or she visits your website.

Colors: One of the essential facets of good web design is in choosing the correct color combination. These colors are both for your web page’s backgrounds and your texts. You need to choose a combination which is aesthetically pleasing to the eyes. You can either go for a single colored background or a combination of different colors. Ideally, you should limit yourself to a maximum of three different colors if you want to use a color combination. These colors must alternate between lighter and darker shades.

Also, it is vital that these colors should be contrasting each other. You should choose the color of your texts also in a way that they contrast the background. But this color should not be too bright for the eyes. You can use a simple black and white and background and use black for your texts. This is a classic theme and has been used multiple times with increasing efficiency.

If you want to get more information about how you can make a top-notch web design for your business website, then you must visit SEO Atomic Design and take advice from the leading professionals in the industry.

Conclusion

Perhaps the most important aspect of a business website is its web design. The web design determines how the appearance of a website will be to be an outside viewer and a user. It will determine the overall user experience of the website. To make your business website attract more and more people, you must ensure that it is functional, easy to navigate and responsive. This will help in creating a good first impression on the minds of the users. It is also important that you use the appropriate color and picture combinations. Hopefully, the information mentioned in this article will have helped you.

Digital Branding

4 essential components that need to be part of your startup business website

90 percent of start-ups fail. Don’t get us wrong. We haven’t mentioned these horrific statistics to discourage you from your entrepreneurship venture, rather we want you to learn from other people’s mistakes and not reinvent the wheel. If you want to stand out from the crowd, then you need to do things differently. Your product or service might be exceptional, but your marketing strategy will differentiate you from your competitors. While you may not have the budget to spend as much as the giant multinationals, but simple things done correctly will help you set a ground for your success. A website is one of the most basic yet crucial tools for a start-up. A website provides your potential customers with all the information about your product or service, it adds to the credibility, and it is a great marketing tool. To take advantage of your website, make sure that you include these essentials:

1. A professional design

Your website should capture your audience in the first few seconds. According to research conducted by Putnam, titled Trust and Mistrust of Online Health site design elements play a greater role than content in generating mistrust. The study showed that 94 percent of the people regarded design elements as the reason for mistrust while only 6 percent cited content. Another study shows that 38 percent of the people will stop interacting with the website if they find the layout and design unattractive. A good website design conveys the story of your brand to your customers. A consistent theme including the colors adds to the credibility of your company. Moreover, a professional design improves the usability as well as helps you stand apart from your customers. Good website design also entails that a website is responsive, as we’ve seen with Cheap Computer Server, which means that its design can change according to the medium it is being viewed on. With the increase in mobile proliferation, it is a necessity that a website is mobile responsive. An increasing number of researches has compelled Google to make changes to its ranking algorithm. In 2014, Google updated its algorithm to give more points to websites that are mobile friendly.

2. Blog

To get more business, you need to rank higher on Google, and a blog is the best way to achieve that goal. There are around 72,000 searches per second on Google, and if you need to stand apart, then you need to play by Google rules. According to Google’s Andrey Lipases, Google uses high-quality content and link building as one of the most important factors in ranking a website. Hence, good quality content is one of the most important factors in driving traffic to your website. Other than that, good content increases the trust of your potential customers in your brand. The more helpful your content is to your customers, the higher they will regard you as an authority in the industry. Blogging also gives you a great opportunity to promote yourself on social media. You can share your blog posts on Facebook or Instagram and drive traffic to your website. Research shows that companies that posted more than 16 blog posts per month got 3.5 times more traffic than companies that did not.

3. Visual content

Well, your job does not end at driving traffic to your website; your objective is to hook your customers and make them come again. People will only visit you again if they remember about you and a boring, dull website is not going to achieve that. Research shows that people remember only 10 percent of the information they read after three days. However, if that information is paired with an appropriate image, people can retain about 65 percent of the information after three days. Visual content is especially important if you have e-commerce, real estate or tourism website. You need to add compelling videos and pictures to lure in customers. It is hard for people to trust products online. Hence, high-quality pictures of your products will help them make their decision. For example, this leather skin shop website has done a great job in showcasing its products, which make them visually appealing. Videos can play a crucial role in educating customers about your service or product, especially if it is new to the industry. Statistics show that 64 percent of the users are more likely to buy a product after watching a video. Infographics are also a great tool to make your website more attractive. Infographics basically combine text and pictures in such a way, which makes them easier to remember and understand. Moreover, they are also three times more likely to be shared on social media than any other type of content.

4. Subscription Popups

Source Subscription popups allow you to capture email addresses of your potential customers so that you can conduct email marketing. Email marketing is an inexpensive and effective tool to convey any information or promotions to your customers. Unlike other mediums, email marketing is cost effective because it allows you to tailor and personalize your messages according to your audience. Also, you can segment your audience based on their likes and dislikes and then target them accordingly. Research shows that people who make a purchase through email spend 138 percent more than people who don’t receive any offers. Being a start-up, you need to make the most of the available resources and your website is an important one. If done right, a good quality website can alone do wonders for your marketing strategy. Make sure that you don’t just put a website just for the sake of it; leverage this asset as much as you can because it is the most effective marketing tool. If you are an e-commerce website, then you need to pay special attention to the website aesthetics and its usability. It would be better if you get your website made by an e-commerce website design company that knows how to make customers move towards purchase.

Website
Digital Branding

Why Is It Important You Have a Functioning Website for Your Business?

A functioning website isn’t just a nice-to-have; it is a fundamental necessity for businesses of all sizes and is imperative for an eCommerce business. Whether you operate a small local shop or a global enterprise, an effective online presence is key to success. Here a professional eCommerce SEO agency in London tells us why having a functioning website is so important for your business.

1. 24/7 Accessibility

Unlike a physical store with set opening hours, a website is accessible to potential customers around the clock, 24 hours a day, 7 days a week. This means that your products or services can be discovered and purchased at any time, even when you’re sleeping or on vacation.

Imagine a customer searching for a specific product at 2 a.m. If your website is operational, they can make a purchase right then and there.

2. Credibility and Trust

When comparing two businesses, consumers are more likely to trust the one with a polished website over the one with no online presence. A well-designed and maintained website lends credibility and trustworthiness to your business. It is often the first point of contact between you and potential customers. A professional website demonstrates that you are a legitimate and established entity.

3. Enhanced Visibility

Having a website makes your business discoverable on the vast landscape of the internet. Potential customers can find you through search engines like Google, increasing your visibility to a global audience. Without a website, you are missing out on valuable exposure. But if your website is optimized for search engines, you can attract organic traffic from people searching for the products or services you offer.

4. Cost-Effective Marketing

Compared to traditional advertising methods, such as print or TV ads, digital marketing through your website is cost-effective. Running targeted online ads can be much more budget-friendly than investing in a newspaper ad. You can reach a wider audience without the hefty price tag, especially through strategies like content marketing and social media.

5. Showcase Your Products or Services

A website provides a platform to showcase your products or services in detail. If you are an eCommerce website, you can provide customers with an extensive catalog of products and a seamless purchasing experience. You can include high-quality images, comprehensive descriptions, customer reviews, and even videos, allowing potential customers to make informed decisions.

6. Communication Hub

Your website can serve as a central hub for communication with your audience. It can host contact forms, chatbots, and even customer support features. This allows you to engage with customers, answer queries, and address concerns promptly. For instance, a customer with a question about your services can reach out through your website’s chat support and receive immediate assistance.

7. Analytics and Data Insights

Websites offer powerful analytics tools that allow you to track user behavior, preferences, and demographics. This data is invaluable for refining your marketing strategies, understanding your audience, and making data-driven decisions. By analyzing website traffic and user interactions, you can tailor your content to better meet your audience’s needs.

In an increasingly digital world, a functioning website is not just an option; it is a necessity for businesses looking to thrive and grow. It provides round-the-clock accessibility, builds trust and credibility, enhances visibility, and offers cost-effective marketing opportunities. Investing in a professional, user-friendly website is an investment in your business’s future. It is the digital storefront that can open your doors to a global customer base, showcase your offerings, and enable you to connect with your audience on a whole new level. So, if you haven’t already, consider making your website a top priority for your business.

 

Digital BrandingLocal Branding

How Can You Drive Business to Your Website?

https://unsplash.com/photos/5fNmWej4tAA

 

Have you ever developed a website? I mean not literally with coding and stuff but have you ever had to hire a team, work with them to get a website developed. If yes you would know it’s not as easy as fishing in a barrel. There are plenty of factors that affect website development like cost, delays, and team management. It’s better to understand these things before you hire the website development company or a freelance developer.

When you don’t exactly know the requirements of your website, there is a high probability of making blunders. That can be a set off for bringing the business to the website. Here are some of the ways to save your website from that and help drive business to it.

Pick Your Functionality

Developing a website is a bulky and time-consuming thing unless you are just picking a template and launching it. It takes a considerate amount of time in building it from scratch, finding the right partner to do it for you, and by the time you launch it, the precious time has gone.

To cut down the delay, decide the most important functions of the website before passing through the development phase. Let me put it this way, a good website is way better than having a perfect website in far in the future.

Sometimes, it’s the time you need to take the most advantage of. Start with an MVP model and get in the digital world at the earliest.

Design That Everyone Can Connect

“Design is not just about how it looks and feels but it is also about how it functions.”

So, instead of scrutinizing the design images in the jpg format and have a lot of discussion and improvement in those images and then do it all again in the functional website. It is better to be able to see the design live in the browser, have a discussion and make the changes accordingly. A functional website is way better than static images. It would be easier to make a decision with a live website.

Newer Needs, Higher Cost

If you hire a company that has adequate experience in website development, they will help you figure out the essential features or the ones you are missing out and a fair estimate of the same. In the absence of that, there might be a chance of missing out key features which you have to add at a late date and have your budget all up and down. They can help you review and show you what’s best for your website and the best ways to drive the appropriate amount of traffic to your site.

Security Blunders

One of the reasons for losing traffic from your website can be security issues. Make sure that the developer keeps the backup or copy of every single thing. The CMS and the code have to be kept as secure as possible. Try to set a complex password, versions updated, and several layers to security for utmost security. The help of a professional is always appreciated.

Mobile Compatibility

The website must be mobile compatible as a large amount of traffic is driven from a mobile device. The design has to be such that it works on the device with every type of device and screen size. Make sure that it does not crash when it opens on the mobile device and avails the user with great user experience. Also, the loading time should not be too long. Long loading will definitely drive the user away instead of inviting them.

 

Authors Bio:

I am Pratik Kanada, founder & CEO of 360 Degree Technosoft, an iPhone and Android app development company which makes app ideas into reality. We also provide unique design and development services globally. I generally write blogs on mobile technology, app development services, app marketing, website designing, and development. 

Real estate
Local Branding

8 Crucial Mistakes To Avoid When Branding Your Real Estate Business

Any real estate company that wants to succeed must have a strong brand. It’s the first thing prospective customers and investors see about you. In a highly competitive market, you can stand out with a powerful and effective brand. But when it comes to branding their companies, a lot of real estate agents make the same blunders. We’ll look at eight major mistakes in this post to help you make sure your property business succeeds in the market and stands out.

Neglecting Your Target Audience

Ignoring to identify and comprehend your target audience is one of the biggest marketing errors in the housing sector. If you don’t know who your ideal customers are, your brand message may end up being uninspired and unrelatable. Perform in-depth market research to ascertain the requirements, tastes, and demographics of your prospective customers in order to prevent this. Make sure that the branding you do speaks directly to your target demographic and speaks to their needs and wants. Keep in mind that your company should represent the goals and preferences of your target market, building a solid rapport that encourages loyalty and trust.

Lack of Consistency Across Platforms

In corporate identity, consistency is essential. All of your marketing channels – from your website and social media accounts to your print materials and signage – must have the same image and message. You might reduce the impact of your business and mislead potential customers with inconsistent branding. To make sure that every element of your identity is consistent and memorable, create unique guidelines that specify how to use your logo, color schemes, fonts, and messaging. Following these recommendations will help you build a trustworthy and dependable reputation that will benefit your brand recognition and clientele.

Overlooking the Power of Storytelling

rent-a-house

Storytelling is a great strategy in real estate branding that may help you emotionally connect with your audience. However, a lot of companies neglect to include gripping stories in their plans. Tell tales about your experiences working with happy clients, closing deals, or developing your career in the industry. Telling a story about your endeavor makes it more memorable and relatable. Integrating poignant storytelling into your website content and marketing materials will help you engage your audience. By delivering a compelling tale, you may establish a sincere and enduring connection with your audience that goes beyond business partnerships to build loyalty and trust.

Ignoring Your Unique Selling Proposition (USP)

Your differentiator from the competition is your Unique Selling Proposition (USP). It is the explanation for why customers ought to select your offerings over rivals. A common error made by real estate agents is to either fail to identify their USP or not emphasize it in their branding campaigns. Spend some time figuring out what sets your company apart, be it cutting-edge technology, superior customer service, or local knowledge. Maybe you offer the best apartment rentals. After you’ve identified your USP, give it top priority in your marketing plan. Consistently highlighting your unique selling proposition in your branding endeavors strengthens your competitive edge and demonstrates why customers should pick you.

Neglecting Online Presence and Reputation Management

In the current digital era, having an online presence is essential for property companies. Nonetheless, a few professionals err by failing to adequately manage their online reputation or by ignoring their online presence. Invest in a business website, make it search engine friendly, and keep your social media accounts updated. Furthermore, keep an eye on internet reviews and reply to them right as to show that you value client contentment. Having a solid web presence and a good reputation will greatly enhance your marketing efforts. You may increase your reach and reputation in the digital sphere by continuously fostering your online presence, which is a dynamic part of your brand.

Neglecting Visual Branding Elements

 
mortgage

Fundamental components of branding are visual aspects such as typography, color schemes, and logos. However, some real estate agents downplay the significance of effective visual elements. People frequently see your logo first, and the colors you choose might convey a particular mood. Invest in high-quality graphic design to develop a distinctive and eye-catching corporate identity. Make sure all of your visual components complement your company’s overall message and are consistent. You can leave a lasting impression on your audience and project professionalism and dependability with a visually arresting and unified corporate identity.

Ignoring Social Responsibility and Community Engagement

It’s simple to overlook the significance of social responsibility and community involvement by concentrating only on commercial considerations. On the other hand, these elements greatly influence how people perceive your business. Organizations that exhibit a dedication to promoting social causes or giving back to the community are frequently preferred by investors and clients. Think about supporting neighborhood activities, participating in charitable endeavors on a local level, or incorporating eco-friendly and sustainable methods into your endeavors. By showcasing these initiatives in your material, you may improve your reputation and draw in customers who have similar beliefs. By demonstrating your commitment to social responsibility, you enhance the allure and genuineness of your brand while also making a good impact on your community.

Failure to Adapt and Evolve

Just as the housing sector is always changing, so should your branding. A common error made by companies is to continue using antiquated techniques that no longer appeal to their target market. Keep abreast of evolving technology, shifts in consumer behavior, and industry trends. It is imperative to be flexible with your marketing approach in order to stay competitive and current in the dynamic property market. Make sure your branding initiatives are in line with your company’s objectives and the state of the market by regularly reviewing them. You can keep your firm innovative and current while solidifying your place in the cutthroat real estate industry by welcoming change.

Building a significant presence in the housing sector requires effective branding. By staying away from these eight critical errors, you may develop a memorable and appealing identity that draws customers and helps you stand out from the competition. This way, you can create a strong business that endures and encourages success in this cutthroat industry.

Digital Branding

The Role Of Website Personalization In Increasing Customer Loyalty


It’s no secret that retaining customers is much cheaper than acquiring new ones. As such, earning the loyalty of your customers is vital. In today’s competitive business landscape, this often involves tailoring your digital marketing strategy to help build a meaningful relationship with your customer base.

Website personalization plays a key role in this relationship-building process, and it is important for more reasons than one. In this article, we will be examining the role of website personalization in increasing customer loyalty, why it is vital for business success, and the different ways businesses can deliver a more personalized customer experience.

Crucial for building an emotional bond with customers

We as humans have a strong sense of belonging. This need to be accepted and to belong is so strong that it significantly impacts the way we behave. As a business owner, incorporating this part of human nature into your business strategy is crucial as it can help you appeal to your customers and build an emotional bond with them.

By relying on ads with emotional content, you can speak to your customers’ needs, interests, desires, and preferences. These types of ads can go a long way in boosting your brand’s likability and satisfying your customers’ need for belonging. This, in turn, can help you create a more memorable and meaningful customer experience, ultimately leading to increased loyalty along with improved customer retention rates.

A way to tailor your services, products, and communication with customers

In order to grow, businesses need to constantly look for ways to innovate. Whether that means making improvements in terms of services, products, or communication, businesses must make frequent updates so they can provide a more valuable, positive user experience and retain customers. Focusing your efforts on website personalization is a key part of the process, and marketing data analytics is an invaluable tool in modern businesses’ arsenal.

With effective methods such as predictive modeling, price optimization, and advanced customer segmentation, businesses can gain powerful insights into customer buying behaviors and tailor their strategies accordingly. This allows them to leverage personalization to achieve highly effective results, ultimately earning their customers’ loyalty.

An indispensable tool for increasing customer engagement

Getting your customers to engage and interact with your business can be difficult given the vast sea of businesses that exist these days. You want them to be able to form a connection with your brand and feel involved and invested in it and its success. In the digital era, this means offering a more personalized website experience that will encourage engagement and interaction.

Whether we’re talking about engaging with emails and offers you send them or visiting/spending time on your site more than usual, customers who interact more with a business are more likely to remain loyal to the brand and feel connected to it. By taking the steps to provide your customers with more targeted, personalized content that’s relevant to their interests and needs, you can foster a stronger relationship with the users and ensure they feel valued, heard, and understood.

A personalized customer experience translates to increased customer satisfaction

Another way website personalization can help your business build a loyal customer base is by boosting overall customer satisfaction. When a customer is satisfied with their experience with a business, they’re more likely to make repeat purchases and therefore remain loyal to that particular brand. Moreover, they’re encouraged to leave positive online reviews about the company, thus it boosts its online reputation.

In addition, your customers’ satisfaction with products, services, communication, and the overall experience you offer is also going to create this sense of trust in your brand. This, in turn, will influence them to recommend your brand to friends and family members. Over time, this results in an increased number of potential customers, improved revenue, as well as higher conversion rates.

Personalization as a tool for cultivating customer relationships and loyalty

Bottom lines are vital to companies, and identifying new and effective ways to help their bottom lines grow is essential for ensuring business success. In the digital era, this means making use of technology and data to appeal to customers and ensure brand loyalty.

By combining expansive databases with innovative technological tools that are available these days, businesses can provide a more personalized customer experience and speak directly to their target audience. Not only does this data-driven approach help retain those same customers, but it also goes a long way in boosting conversion rates and shaping companies’ future. 

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Digital Branding

Website Design Tips to Avoid Deceptive Patterns

The majority of modern website design companies attempt to provide an honest user experience. Some, on the other hand, will go to any length to increase conversion rates, even tricking customers into completing specific behaviors.

Cybercriminals pose a risk to all digital interactions, but some unethical site design practices cross the boundary into criminality. Learning what “deceptive patterns” are and how to prevent them will help your brand avoid this extremely damaging error.

Tricking vs. influencing users

We’ve all seen it: clickbait that directs us to dubious landing pages, bogus pop-up advertising encouraging us to click here to prevent computer viruses, and emails that use spammy jargon to entice us.

Most frauds are easily identified and avoided by savvy web users. Unfortunately, unethical web design methods are blurring the distinctions between genuine and false, making it more difficult to recognize trickery.

When people search the internet, they do so with caution. Most people have formed a healthy skepticism as a result of things like badly designed websites and irritating pop-up adverts.

Users have been too frequently victimized by fraudsters who steal vital information or install viruses on their devices to blindly trust web content. Using deceptive/dark patterns in website design, some website designers have found a technique to escape consumer skepticism and fool users into falling into their traps.

Deceptive/ Dark Patterns

The user interface (UI) is one of the vitals of website design. Websites and applications employ dark patterns in UI to deceive users into mistakenly signing up for or purchasing anything. Deceptive patterns in UI design trick the user from discovering the actual objectives of the website and/or corporation until it’s too late.

Some branding agencies employ dark patterns by capitalizing on the dual readership path, which is the reality that many readers scan web information.

In order to disguise the truth of what they’re saying, a dishonest business may make particular phrases bold or large. As a result, someone browsing the site may feel the firm is saying one thing when, in fact, it is expressing something else. Dark patterns are harmful because they can lead people to take activities they would not have taken otherwise, such as purchasing a product or subscribing to a service.

Some websites may be unaware that the sales strategies they employ are classified as dark patterns. Many sites, for example, use pushy sales adverts and ads that users must reduce before viewing the webpage’s content. Nobody accepts these dark designs.

Google has started penalizing websites that use “intrusive interstitials,” such as pop-up advertising or email capture lightboxes. These illicit methods have become old with users, and search engines are noticing.

Go through these very common deceptive patterns-

 1. Clickbait

Clickbait is one of the oldest tactics in the book, yet users continue to fall for it. Clickbait is internet content (typically links) designed to pique readers’ interest and entice them to click, only to reveal a web page with considerably less dramatic or even completely irrelevant content.

Clickbait entices viewers with exciting content and keywords, much like bait on a fishing line. When a reader bites the bait, the firm hooks and reels them in, frequently trapping readers with pop-up ads and email account lightboxes. Clickbait articles fall short of their promises. They are, in some ways, deceptive. They use exaggeration to stimulate a user’s attention and persuade him or her to click.

Many people have mastered the art of deceptive content writing. Deceptive information is designed to trick, fool, or confuse users into performing specific behaviors. We discover fake content most commonly during the newsletter and marketing material unsubscribe procedure. Many websites route visitors to an unsubscribe page in order to confuse them with a multi-step procedure and/or buttons with misleading names.

 2. Confirm Shaming

“Confirm shaming” is one of the most apparent dark patterns on today’s websites. This occurs when a website creates an email capture lightbox (a popup requesting an email address before allowing access to the site) with a message that makes those who opt out feel ashamed.

Confirm shaming makes consumers feel horrible about themselves for not entering their email addresses and complying with the company’s marketing strategy.

Confirm shaming may appear to be a pretty innocent technique to convey a message, but it actually makes consumers feel frustrated, inadequate, and resentful of the organization. These light boxes miss sales and are red flags now.

3. Roach Motels

Another common dark pattern tactic on the internet is roach motels. Roach motels are online design tactics that urge visitors to join up or subscribe – only to find it incredibly difficult to cancel. They are named after the cockroach baits that lure creatures in simply to trap them there. Roach motels make it incredibly easy and enticing to join up, but if a person realizes the deal is not for them, it is virtually tough to remove their name from the list.

“Trick questions,” or the technique in which a user must intentionally untick boxes to opt-out of receiving marketing material, are widely used by web designers.

Marketers purposefully make these boxes inconsistent in order to mislead users and raise the chances of a person unintentionally consenting to receive additional emails or marketing materials. When the user realizes what they’ve done, the unsubscribe button may be difficult to locate – or the corporation may force the user to call customer care to rectify the issue.

 4. Hidden charges

These are hidden costs in your shopping basket products that are not displayed until the user reaches the checkout stage.

5. Forceful Continuity

This occurs when a person is forced to pay to be a part of a specific group without their consent.

When someone joins up for a free trial and then gets charged for the paid service at the end of it. They are instead notified once the amount gets deducted from their account. Indeed unethical.

This method is immoral and should be avoided when making such grants.

Final Words

 Dark patterns deceive individuals, making it difficult to flee or avoid being caught in the first place. Dark patterns lead people down perilous roads, leaving them bewildered, misled, and angry at themselves for falling for the ruse. It is advisable to avoid dark patterns totally as a consumer or as a creative agency.

Take an alternate path if you believe a marketing strategy is ethically problematic. Dark patterns in UI are coming to the attention of users, search engines, and the main social media platforms. As a result, sites that participate in dubious practices are starting to suffer consequences. Don’t succumb to the appeal of utilizing dark patterns; instead, detect and avoid these common scams to protect your brand’s reputation.

 Author Bio:

 Brijesh Jakharia co-founded SPINX Digital in 2005 and takes great pride in crafting web and mobile marketing solutions for mid-market businesses to enterprises. Marketing is his passion, and the thrill to build a brand from the ground up has helped him craft successful brand stories for world-class clients. While not at work, he loves to spend his time on research and reading digital content stories.

Digital Branding

6 Online Reputation Management Tips for Local Businesses

 

If you are a local business, it is essential to take steps to ensure you have a positive online presence. You’ve probably heard the common expression, “If you don’t have anything nice to say, don’t say anything at all.” In light of this advice, businesses spend a great deal of time and energy trying to build a strong online reputation. Once you’ve achieved this goal, how do you maintain it? How do you remain relevant in the minds of your customers? What should you do if something bad happens? 

There are several factors that can impact an online reputation, such as articles written about you, online reviews about your business or products, and social media actions taken by you. The key is to keep up with these factors so that users will see your business in an accurate context since you are providing information from your perspective. Here we provide some tips on managing your online reputation as a local business.

Ensure a Consistent Online Presence

The first thing you should do to manage your online reputation is to ensure a consistent presence. You have to make sure that your business has a website (or a blog) and social media accounts that are active and updated frequently. You must also ensure that your website is up and running. Moreover, your website should be responsive and compatible with mobile devices so that it can be viewed by all kinds of audiences. 

Register the Domain Name As Your Brand Name

If you don’t already have a business website, it’s time to get on the ball and register the domain name for your website. It would be advisable to consider your brand name when coming up with the domain name. This will make sure that when people search for your business, they’ll be able to find your website easily. 

Your business name is unique, and so will your website/blog name. A distinctive domain name will make your website stand out. It will pop up at the top of the Search Engine Results Page (SERP). In this way, it can save you from strenuous SEO efforts. It even helps you stay out of legal problems and allows your customers to reach you successfully. 

Rank Your Business Profiles in Google

There is an enormous amount of competition among local businesses. This competition can make you lag behind your competitors in Google’s search results. Therefore, your reputation is not just about having an online business profile. Optimizing your profile for better search visibility is important too. Here’s where your SEO strategy enters the scene.

Studies have shown that some of the most searched keywords originate within local business pages. So, using the right local keywords will help you get found more easily when people search for relevant information. Ensure that the keywords you use match the content of the website itself. In addition to keywords, other SEO elements like meta tags, backlinks, page speed, etc. matter too. 

Watch Over Individuals Associated With Your Business

Make sure all of your employees have their own social profiles on LinkedIn, Facebook, and Twitter. This will allow them to share positive information about your business with their network of friends and family members.

But always ensure that they don’t post anything negative about your company. They must not make such a mistake on their personal social media accounts or while dealing with customers. Whether intentional or unintentional, any bad word from your employees side can lead to lost customers. The customers may also decide to leave after reading negative reviews about previous customers’ experiences with someone from your own company.

Listen to Your Audience

Audience

Cheerful business people applauding in a meeting

As a business owner, your customer service matters the most. You need to listen to what your audience has to say. Reply to their comments and respond to any bad reviews or online complaints. You can excuse them by apologizing for the bad experience they had. You may later compensate them for this experience. Answer all the questions from your customer’s side on a regular basis. For example, if your customers are having trouble finding some information on any of your platforms, give them tips on how to do so. As an illustration, you may reply with something like: “Try searching for…on our main page.” This will help them find what they’re looking for more easily. 

Invest in Maintaining Your Online Reputation

For the reputation management of your local business, hiring some professionals is something that you’re bound to pay attention to. For example, you may need someone who can handle negative reviews and remove them from the Internet as soon as possible. However, there’s more to reputation management than just removing negative reviews. 

You have to hire an online marketing agency to handle your marketing campaigns. Then, you’ll need an SEO specialist to optimize your web pages. A social media manager is also needed to handle all of your social media accounts. But if you want all these things to be handled by a single agency, do hire ECentres. This agency has a team of professionals to handle your reputation management in Ireland

Final Thoughts

Online reputation management is something that local businesses should take seriously. When having a good online presence, can help your business in a variety of ways. You’ll be able to expand your reach by getting more customers, finding new partners, and making more money. But, reputation management in Ireland can be a bit tricky for a small business. 

Fortunately, with the right strategies and help from some of the best experts in the industry, it’s been easier than before to manage your online reputation as a local business. With the tips we gave you earlier, you’ll be able to spread positive word-of-mouth like wildfire among potential customers. These will keep your customers coming back to your business for more. 

SEO
Digital Branding

Top Reasons Why SEO is Important for Businesses

Search engine optimization, aka SEO, is a critical digital marketing service. You might not already know the service or lack in-depth knowledge, preventing you from understanding the full benefits of SEO. In truth, in the digital-focused area, SEO is the pinnacle of digital marketing and can be the difference between growing your business and losing revenue.

Activate Digital is a specialist SEO agency in Liverpool with years of experience helping various clients boost their visibility on search engines like Google and Bing. As experts in this area of digital marketing, they’ve provided some input on what SEO is and why businesses should utilize it.

What is SEO?

A summary of SEO is that it helps position your website in front of potential customers. When a person is looking for something, what do they usually do? In most cases, they turn to search engines like Google and Bing. Search engines are powerful tools storing billions of data to help users find solutions to their queries. For instance, a tourist entering a new city may look to Google to discover things to do in that city. Therefore, it’s in a company’s best interests to make its brand present when potential customers seek what they offer. This is where search engine optimization comes in.

Search engine platforms use several factors to determine their search results and where websites should appear. Ultimately, they want to display the most relevant and trustworthy results for the user’s query. Most people click one of the first five results, so it’s vital to get your website as high as possible. Factors that can influence a website’s position include on-page optimization, creating high-quality blog posts, and building authoritative backlinks, to name just a few. SEO is when businesses use these ranking factors to optimize their website accordingly. Firstly, SEO involves keyword research, discovering relevant queries that potential customers may search for. With a list of keywords, you can then plan a strategy for how to optimize your website for each query.

Why Businesses Need SEO

Essentially, SEO is a cost-effective way to attract new customers to your brand. SEO is organic growth, so you don’t need to pay huge advertising fees to reach your audience. Organic search is a huge source of a website’s traffic, and in many cases, it will be the primary source. Google is the largest platform with a market share of 92% and only Bing is the closest rival at 2%. Google also happens to be the most visited website on the internet, so it’s clear Google is a powerful way to reach customers.

SEO is all about increasing your visibility to a local and international audience. Organic search creates highly relevant traffic as people who click through to the website will be interested in what you’re promoting. In comparison, traditional advertising can be expensive just to reach a broad audience that may not be keen on your products or services. With organic search, you know people are looking for a solution you offer at this very moment in time. When someone visits your website, you can use engaging and appealing designs to help them convert. Other digital marketing tactics, such as re-marketing, can be useful to guide them through the customer journey.

SEO is not just about taking actions to influence how Google judges your website and where it should be positioned on its platform. SEO will help you develop a marketing strategy that places your customers at the forefront. Google itself advises businesses to build websites for users, not search engines. With SEO, you will develop a customer-friendly mindset that means clean and effective user experiences, fast-performing websites, and platforms built to improve conversions. Similar to this, SEO will help you identify who your customers are, what they want, and how you can help them.

Competition can be an exciting and powerful motivation for businesses. The SEO market is very competitive as the core aim is to beat similar websites. SEO helps you push your business further by presenting an opportunity to find out where your competitors are lacking and ways you can overtake them for certain search queries. You don’t need a budget of thousands of pounds to win. When you overtake a competitor, it can be highly rewarding.

Ultimately, SEO is a cost-effective and necessary way to attract new customers for your business. This is an evolving and ever-changing service that will develop your mindset to create user-friendly experiences and build trust with your potential customers. SEO will keep you on your toes and help you contentiously discover new opportunities for growth, including finding new keyword opportunities and refining the customer journey.