Category: Digital Branding

Business Intelligence: How does it help to optimize decisions and performance?

Steven on June 7, 2021

Business Intelligence is the set of techniques, methodologies, or processes of a company that uses data to facilitate a series of decisions.

The value that all the processes that comprise business intelligence bring can make the difference between good decision-making and not. Through a series of internal processes, BI analyzes the data and metrics of the company and forms a set of strategies, which allow for optimizing its operation.

We can use it to detect areas for improvement or increase the performance of specific departments. Relevant data is all related to production, for example, but also an external press release. Therefore, given the amount of information handled in a business, the directive can rely on data management tools.

Application Of Business Intelligence In Decision Making

Once we are clear about how Business Intelligence works, we need to know some of its benefits and how they influence decision-making. You will find BI tools supporting multiple databases like Postgres, MySQL, Planetscale, BigQuery, Redshift, etc. You also have to decide which tool can be helpful for your business. Metabase has gained popularity in recent years, but you should check for some metabase alternatives; maybe you can find something more efficient. Choosing the right BI tool is of utmost importance, so make sure to do your research before investing in any. Understand the needs of your business, what kind of data you will be collecting and analyzing, and choose your BI tool accordingly.

It Allows Us To Get To Know Our Client Better

A BI tool should analyze the consumption habits of our customers, their way of buying, sales channels, etc. Even age, demographics, etc. It also helps in managing the team better; it also helps in creating marketing strategies. This will allow us to make strategic decisions in this regard.

Sales Planning

Other relevant data to optimize business performance are those related to sales figures. By handling all the data associated with this field, we will find out which line of our business works best. And we can focus on enhancing it and taking advantage of it: Offer discounts, increase investment in marketing, see what new product starts to work better, etc.

Control Of Results

Just as it is easy to analyze sales, it is straightforward to compare with the objectives set in the previous strategic planning process. Observing the actual results against the markers, we will discover potential deviations. This will allow us to correct them for future projects. In the long term, we will achieve optimal financial and product returns.

Each Department Will Have Its Benefits

For example, in human resources, they will observe which workers are performing the most. In finance, which processes carry more costs. In marketing, which advertising campaigns get the best results. And they will all be connected.

Conclusion

Thus, thanks to Business Intelligence, we can observe what is happening in our company at all times. You will see exactly where your company is, and you will be able to compare it with the actions of the competition. It helps to analyze the data they offer us, interpret it correctly, and predict what will happen in the future. In the end, it helps in making sound decisions that improve business performance.

Digital Branding

Actionable Ideas For Omnichannel Branding On A Budget

Steven on June 7, 2021

Omnichannel branding has always been the cornerstone of business success, and it becomes all the more crucial amid the pandemic. It comes as no surprise that even startups and small businesses are willing to go the extra mile with an investment in omnichannel strategies. It makes your brand visible across the entire channels, so there is hardly a chance of missing out on customers.

Building a presence across physical and online channels like the web, mobile, and social media can take a lot of effort and investment for a business. But you need not worry about cash constraints as you can achieve omnichannel branding even on a shoestring budget. Here are some actionable ideas that work.

Know your customers

Whether you plan to start from scratch or only want to extend the existing branding strategy, a good understanding of your customers gives you the right start. Consumer preferences change often, so it makes sense to track them at all times. Knowing the buying channels they prioritize enables you to be selective about the initiative. For example, you may start with social media promotions if they are active on this online platform. Building a web and mobile presence can wait for later.

Leverage quality content

Creating quality content is the most effective way to push your business across all customer engagement platforms. The best thing is that you can do it yourself, as long as you are creative and passionate about your brand. Hiring a professional is worthwhile if you can stretch the budget a bit. Quality content entices your customers everywhere and gives them a reason to try your offering. It builds trust and credibility for your business and serves as a sustainable asset.

Outsource software development

Another area where you will expect to save money is software development. Outsourcing rather than developing in-house is a smart approach. Technology services are relatively affordable in countries like Argentina, where you can find talented professionals. You will expect to develop a mobile app on the cheap if you want to add mobile branding to your omnichannel strategy. Consider outsourcing services for Software Development Argentina because you can secure top talent without spending a fortune. Find developers with expertise in mobile apps and onboard a team to kick start your mobile branding initiative.

Ensure consistency

You may have the best-looking website and mobile apps, and the most incredible offline campaigns to popularize your brand. But don’t expect things to work when they lack consistency. Make sure that the look and feel, messaging, and everything else you showcase, are consistent across all channels. Customers should be able to recognize your brand everywhere and connect with it. Consistency breeds trust and ensures that buyers stay with your brand for the long haul. You can create a consistent presence across all channels without spending a lot. Just stick to your vision and replicate it in all the campaigns.

Creating an omnichannel reach for your brand sounds like a daunting and expensive task. But it is easier than you imagine, and you can do it without a massive expense. Just follow these branding rules, and you are good to go!

Digital Branding

5 Smart Ideas to Earn Money Without Having to Work

Steven on May 31, 2021

Working a nine-to-five job can be fulfilling, but earning money without having to work? That’s even better. Passive income provides extra cash flow, especially in today’s economic upheaval. It can even give you financial freedom and a ticket to early retirement. But aside from starting your own business, there are many other lucrative ways to earn while you sleep.

Here are some passive income ideas to inspire you on your journey to being your own boss:

Generate Rental Income

One no-brainer way of earning passive income is to put a property up for rent. Those who have a home or condo can host on Airbnb. It doesn’t have to be an entire property. Listing an extra room in your home for rent also earns well on the side.

Store owners can even host an extra space in their store for a vending machine owner. The former can get extra income from the rent, while the latter can generate passive income from their machine.

The good thing about this money-making idea is that property owners can rent their extra space if they’re short on cash or use the property themselves if otherwise.

Anyone can still get a piece of the real estate pie even without property to rent out. Real estate investment trusts (REITs), real estate-themed exchange-traded funds (ETFs), and real estate crowdfunding platforms allow the average Joe and Jane to invest in this industry without owning property.

In particular, crowdfunding platforms allow investors with as low as $500 to participate in real estate deals they could have never dreamed of before with that money.

Of course, as with any type of investment, you must do your due diligence when selecting a platform to trust your money with. Do your homework, and read authentic investor ratings and reviews on your platform of choice.

Sell Digital Products

Photo by Ivan Samkov from Pexels

Digital products are an excellent source of extra cash. This is especially helpful for content creators, educators, and creative professionals. They only need to generate content so they can start selling them online and generate sales indefinitely.

For example, social media marketers can create calendar templates to help professionals plan their social media content. Photographers can sell stock photos. Meanwhile, educators can create ebooks about their areas of expertise and sell them online.

Create an App

For developers and programmers, creating apps can help them add to their income stream. Like selling digital goods, apps can keep bringing passive income as long as users keep downloading them. App creators can do it two ways: either putting a price tag on their app or making it free and monetizing it through ads.

Startups can also fund their big idea through trusted crowdfunding platforms. This helps them raise capital from investors to launch their app. If the company grows, investors can benefit by receiving a good portion of the profit.

Start a Blog or YouTube Channel

Photo by Los Muertos Crew from Pexels

We’re now seeing a trend here. Creating stuff helps people earn extra. This is similar to creating content through blogs and a YouTube channel.

Blogging has been a popular passive income stream since the beginning of websites.

Entrepreneurs earn passively through sponsored posts, affiliate links, and digital products. Content creators can also turn to YouTube to generate income from ad revenue and sponsored videos.

The trick to becoming successful on both platforms is always to be consistent with posting. In the online world, what’s out of sight becomes out of mind. Creators can be easily forgotten, with tons of competitors vying for attention online.

Invest in Stocks

Stocks have made rich people even richer, but that’s not to say average-earning people can’t take their shot at it. By investing in the right companies, stocks can generate extra income beyond what one usually earns from a nine-to-five.

While investing in stocks is a passive act, investors should do their homework to earn huge success. Studying business’ annual reports helps us better assess which companies to place their bets on.

Get That Bread

Nothing is impossible if you only put in the work. Working to earn can bring food to the table, but having a steady source of passive income can fill in the gap that a regular job can’t. And if we can, why not do both? This way, we’ll at least have a safety net and extra savings for the rainy days.

Now, all you need to do is find the right passive income source that suits your skills and interests best.

Digital Branding

The Benefits of Digital Signage for Employee Management

Steven on May 24, 2021

Consistent communication is the backbone of business success in 2021. Despite the rapid adoption of cloud-based team collaboration tools, many employees forget to read emails, miss phone calls, check task management tools, and fail to hear spoken announcements.

To improve the information flow and retention in corporate settings, many organizations rely on digital signage. Screens are easily customizable and attention-grabbing. They convey information fast and consistently across various departments.

Want to learn more about the benefits of digital signage for employee management? Let’s start!

Informing Employees about Safety Measures during Coronavirus

Since the outbreak of the Coronavirus pandemic, organizations needed to update their workplace health and safety policies.

Based on a detailed workplace hazard assessment, HR managers need to develop detailed infection prevention and control strategies. Most importantly, they should train workers on how to behave amid COVID-19.

Using commercial digital signage is a perfect way to keep your employees updated about COVID-19 prevention measures they need to take. It helps HR managers encourage employees to maintain the highest safety standards.

For example, you could use screens in your office to create a list of employee responsibilities, such as wearing a mask, avoiding close contact, washing hands frequently, etc.

Digital signage also helps employees understand the process of reporting any action or behavior that may compromise workplace safety, such as someone going to work sick. For HR managers, that is an opportunity to resolve the problem before it morphs into a bigger issue.

Finally, use digital signage for other health and wellness initiatives, such as gym membership sign-ups, stress release classes, or weight loss contests.

To ensure the effectiveness of your digital signage, make sure it is prominent and placed in high-traffic areas.

Keeping your Employees Updated

Since the beginning of the Coronavirus crisis, many companies have shifted to cloud-based communication platforms. These channels provide seamless communication between your on-site and remote teams. Employees can stay on top of their interactions, deadlines, and tasks irrespective of their location.

To improve employee engagement, consider integrating your employee management platforms with digital signage.

Post essential company updates on big screens positioned around the office. They are harder to miss than mountains of emails and notifications your employees get throughout the day.
Integrate digital signage with project management software to publish reminders of upcoming deadlines.
Create employee shifts and make them visible to everyone in the team. Preventing workplace overstaffing in the era of Coronavirus is essential.
Distribute team performance reports, publish sales reports, and answer employee questions.

In a corporate setting, using digital displays can significantly improve company transparency. They provide consistent information sharing across all departments without breaking social distancing rules. With the help of digital signage, HR managers ensure vital information is passed on to employees fast, without clogging their inboxes.

Announcing Employee Achievements

Your employees expect you to recognize their contribution and incentivize it accordingly. Whether tangible or intangible, employee rewards programs boost employee satisfaction, enhance their performance, and encourage loyalty to your company in the long run.

While most brands rely on monetary rewards, they should not neglect the power of public praise. Use your in-door displays to inform your teams about the company-wide milestones and give kudos to your top performers. Digital displays keep all staff members apprised of the events outside their departments. Most importantly, it keeps them feel good about their accomplishments.

How to Measure the Effectiveness of Digital Signage in the Workplace?

Now that you understand the benefits of digital signage in the workplace, it is time to measure its effectiveness.

Measurement starts with choosing the right internal communication KPIs. Here are a few essential KPI types you should track:

Reach: How many employees are you reaching via digital signage?
Engagement: How does your digital signage content engage employees?
Behavior: How does digital signage change the behaviors of employees?
Impact: How does digital signage influence employee productivity, performance, engagement, retention, communication, etc.?

Surveys are an effective way to measure the impact of digital signage on employees. For example, compare changes in employee engagement or performance before and after the implementation of digital signage.

You can also use them to gather qualitative data on digital signage benefits. For example, you can ask employees how often they view the content presented via digital signage or whether they find this information valuable.

When creating surveys, provide employees with anonymity. That helps you get honest and unbiased answers. Make sure all questions are clear and concise, making it easier for employees to respond. Also, they should be easily measurable. For example, you could create a scaled survey, where your staff should assess the value of digital signage in the workplace on a 1-10 scale.

Over to You

Amid the Coronavirus pandemic, companies are looking for out-of-box solutions to engaging employees and enable effective communication. That is where digital signage helps. Visual communication is a non-invasive way to deliver essential workplace information across departments and prevent message overload.

Digital Branding

Unique Ways to Boost Your Business

Steven on May 22, 2021

Increasing the efficiency of your firm allows you to experiment with new procedures, products, and ideas. It has the potential to act as a catalyst for your company’s growth and adaptation in the marketplace.

However, this innovation does not entail completely overhauling your business paradigm to provide better products or services. Instead, it must be integrated into your business plan, allowing you to foster an innovative culture and encourage creative thinking.

With that, here are unique ways to boost your business:

Try Something New

In today’s hyper-competitive, modern world, you either swim or sink. To keep afloat on the market, companies do their best to swim. With that, there are many different sorts of innovations that companies can explore in the business world. Individual products, internal procedures or workflows, and business models frequently link up with these innovations. While innovation can focus on a particular factor, some businesses combine all three to drive growth while adjusting to a rapidly changing market.

Take a Class

With the wealth of resources available online and offline, there is always something to learn and discover. Moreover, you will need to learn new skills and expertise, especially when learning a new business strategy or beginning a company. Furthermore, you should be excited to take on the task because there are numerous advantages to lifelong learning.

Mainly, prospective business owners can attend business seminars, join clubs, network with other business owners, and read professional journals in addition to formal education.

Find a Business Mentor

Having a trusted and experienced business mentor provides direction, encouragement, and support to give a mentee many personal and professional benefits. Having someone guide you can ultimately help you achieve better personal and professional performance.

Curate a Higher Customer Value

The higher the customer lifetime value, the higher the revenue. Without a doubt, you will always have to spend money to get new clients and keep old ones, but the former is five times more expensive than the latter. Thus, once you realize a customer’s lifetime value, you can optimize it.

Go to Trade Shows

Attendees at trade shows can serve as the ideal focus group for aspects of your business that require input. When visitors visit your booth, take advantage of the opportunity, ask them questions, and encourage them to give honest answers. Trade shows are a great way to promote new products or services while also learning and getting the pulse on what people think about them right away.

Talk to Your Target Audience Online

It is crucial to be able to communicate clearly and effectively with your customers. As a prospective business owner, you want to be able to explain your company’s procedures, policies, and other aspects to customers so that they leave with no questions. Thus, customers will have a positive impression of you and your company if you speak clearly and effectively.

Establish Yourself as an Authority in Your Field

Although not the most accurate, word-of-mouth marketing is still the most effective marketing tool. When you provide advice and knowledge to other business owners who have a customer base similar to yours, whether locally or in a complementary industry, you will be the first person they refer to other clients.

Moreover, people are also more likely to buy items and services from people they know and trust. As the internet grows exponentially by the minute, bad people result in newer ways to take advantage of unsuspecting victims. Thus, if your company got established decades ago or its founder knows a field that few other business owners have, make sure to highlight such information as people are always on the look for a reliable source of knowledge.

Ultimately, understanding the necessity of continuous improvement is a critical component of lean and agile approaches, whether your company is a startup or a large enterprise. On a small scale, these approaches can help your team collaborate more efficiently. Moreover, on a large scale, these approaches can help your company stay at the forefront of the competition.

Put in mind that the most successful businesses are never satisfied with their current state of affairs and never settle with the status quo. They are always looking for the next breakthrough, the next degree of achievement, as they understand the value of constant improvement in all aspects of the company.

Ultimately, The most successful businesses are constantly inventing and creating new ways to provide high-quality service to their clients. Even when things are going exceptionally well, people in successful companies continuously look for ways to improve their performance, figuring out how to work smarter, not harder.

Digital Branding

Get Positive Publicity And Media Coverage For Your Small Business!

Steven on May 22, 2021

“Without publicity, there will be no prosperity.” -Yakov Borisovich Zel’dovich.

For small businesses, brand recognition plays a significant role. Correct? It helps in making a small brand become big and achieve all the organization’s goals. However, the process of brand recognition is long and requires impressive strategies.

Nonetheless, as you might be aware of the fact that the beginning of every process is small. So, what is the beginning of getting brand recognition? Yes, you are absolutely right! It is by getting the attention of local customers. But how? No! Providing discounts and offers is not going to benefit you. These are temporary solutions only. You need to think of a strong strategy that creates a buzz and makes your company a talk of the town.

And this brings you back to square one! So, what else can you do to create a buzz? The answer is to grab the local media’s attention and get famous in your target market.

Having said that, we should also remind you that there are generally two types of publicity, i.e., positive and negative. Both are good for a company to improve its industrial exposure and generate more leads. However, in this article, we are going to talk about positive publicity. So, are you ready to learn? Let’s get started!

Understand your target audience

First of all, just like any other strategy that you plan for your company’s success, you have to consider the target audience. Who are the people that you want to reach? However, as your motive is to attract the media’s attention, this time, your target audience is not your customers but the journalists and media outlets.

Yes! You read it correctly! You need to understand what “beat” you want to attract. In more simple terms, every news outlet has different sections for different types of audiences. Thus, you need to decide whether you want to get recognition in the entertainment, CSR, or an informative section. So, kindly select cautiously!

Contact the right person for the pitch.

Once you have decided your beat, you need to approach the right person. Why? Well, several journalists and editors can write a story for you. However, you need to contact the person who, according to you, can understand your intentions and help you achieve your goal.

You might agree with us that every word used by the press has a significant impact on society. That’s the reason why you need to select the right person. Who can show you the company as its own and help you grow?

Try to take advantage of breaking news.

Another thing that you can do is to take advantage of burning topics of the news. For instance: Consider the situation of Covid-19; you can take the help of this pandemic to get coverage. You can offer free masks and hand sanitizers to needy people. It’ll help you complete your CSR (corporate social responsibility). This gesture will also make you a hero in front of the eyes of your target customers.

Keep in mind that every time you try to be a part of a burning news topic, think and speak from the perspective of a layman. It will help create a soft spot in their heart, and they’ll be more interested in knowing about you. Results? The media will try to reach out to you to get more stories.

Invite the press to your events

If you plan on hosting any event either for a product launch or for sharing news. Inviting competitors and press should be on your priority list. Give them some exciting and intriguing stories. Besides that, you should also address them from time to time throughout the event and give them a media kit.

In addition to that, you can also add a question-and-answer round. So that in case any person has a question they can answer. Believe it or not, it’ll create a great impression about your organization which will take you a step forward towards your dream goal.

Remember, press releases can do wonders.

Needless to say, that press releases are one of the effective tools to get media attention. Not only it helps in providing excellent and captivating content to the media, but because the information is provided by the company officially, it is a great way to spread positive information about the company.

Nonetheless, as reporters will write a few short yet different articles, everything in the press release must be written precisely. If you want to learn more about how to overcome writer’s block and how to write an impactful press release, you can read more here. It’ll help you write a press release as per your target audience and the announcement you want to make.

Use social media to create stories.

Social media isn’t just for connecting people and getting entertained. You can use the power of social media to help your business get famous, especially among teenagers. With your marketing team, you can create an impressive social media campaign that makes curiosity in the mind of viewers.

Understand that the more fascinating your content on social media is, the more people will engage with it. You can also collaborate with social media influencers and budding artists and help each other out. Good content will not only help you gain more followers but will also grab the attention of local media channels. They would contact you on their own and learn more about your campaign idea, eventually helping you get more publicity.

Be philanthropic

Last but not least, you should keep in mind that as an organization, people expect you to do good for society. The reason being is that your organization uses the resources of the community. Thus it is their responsibility to give something in return. You can do that by being philanthropic! Organize charitable events, take steps to help nature, and provide opportunities to society with employment and quality standards of living. Believe us; your excellent work will speak for you and give you positive media coverage.

To conclude! It isn’t easy to operate a business and take it to new heights. Everybody knows that. However, what people don’t know is that the media can help businesses to get successful. And now that you have read the whole article, you can use the techniques mentioned earlier and help your small company grow big!

Digital Branding

Select The Right Type Of Loan For Your Next Business Project!

Steven on May 22, 2021

“Every decision that you make for your business has a financial consequence.” – Barbara Vrancik.

The life of an entrepreneur is very simple. They start a business with the help of an idea and finance; once the company is established, they begin to earn money, and then they use the same money to expand their business. And this circle goes on.

So, if we eliminate money from the entrepreneur’s life, they are left with an unexecuted idea. Was it an excellent idea or not? We don’t know, and we can never know. Confused? Okay, we’ll explain it clearly to you. What we want to say is that without money or finance, a business can not survive.

Arranging money for the startup is the most crucial yet challenging part. And if anything in this part goes wrong, its direct impact can be seen on the startup idea. However, along with arranging capital deciding its source is also essential. Generally, people take the help of banks or money lending institutions to borrow a loan. And it is the correct approach.

But, what type of loan should be taken is the question of primary concern. You see, there are numerous types of loans available for an entrepreneur, but selecting the right option is vital. Therefore, in this article, we’ll guide you through the different types of loans available for small business entrepreneurs.

You can read them thoroughly and then can decide the best for your business. So, let’s dive right into the article! Let’s go!

Term loan

These are the most basic types of business finance, which are repaid over a fixed tenure with interest. The amount is generally paid in a lump sum, and the repayment principal amount is also fixed. It is just like a personal loan that you can use for any purpose. You can use it to pay company overheads, payment to creditors, invoice payments, or employee salaries. To be specific, it is flexible to use.

Equipment financing

Not every organization works to sell products or services. Some organizations are involved in the manufacturing process as well. And to manufacture something large heavy-duty equipment, machinery, vehicles, etc., is required. Needless to say that this equipment is expensive, and an organization can’t afford them with the capital investment.

In such a situation, you can use equipment financing. It’ll also help improve business credit and not forget that the asset can also be used as collateral to get more finance.

SBA loan

SBA loans are federal government agency-backed financial borrowing options available to small entrepreneurs. In fact, it won’t be wrong to say that Small Business Administration Loans are one of the best types of financing options available to budding entrepreneurs. Why? The reason being is that the rate of interest is comparatively low, the repayment terms are also favorable to the borrower, and it is flexible.

If you think that’s all, then our dear reader, sorry to say that you are wrong. It is just a glimpse of the benefits of SBA loans. These loans are further also divided into different types. As per your requirement, you can select any of the following types and avail yourself its benefits:

SBA 7(a) Loan
SBA express
SBA Disaster Assistance Program
SBA International Trade
SBA 504
Community advantage

You can read about each of these and decide which financial assistance will help you achieve your company goals.

Invoice financing

Sometimes a company needs money to balance the current cash flow. There are several types of company overhead that need to be paid daily, such as payment to suppliers, employee salary, and other daily operations. To make these payments, the company needs positive cash flow. But sometimes circumstances are not in the favor. In such situations, invoice financing can help companies overcome the cash crunch.

It is a great option when an entrepreneur is sure that he/she will receive the payment in some time and, in the meantime, use this financing to mitigate cash flow emergencies.

Merchant cash advances

To say that is a business loan would be incorrect. It is a cash advance that you can get on your future credit card sales, just like the old times. In simple terms, you’ll get a lump sum amount as a cash advance and have to repay it from the money earned from sales. It is a good option if you need fast cash because, as compared to others, the interest rate is relatively high in it.

Note: This financing option is only available to those businesses that use credit cards for payments.

Microloans

As the name suggests, it is a type of small loan that ranges from $500 to $50,000. This option is suitable for those who are starting their company or don’t need much investment. These are generally offered by the federal government and non-profit organizations such as CDFIs (Community Development Financial Institutions) to underserved startups to get the capital amount they need. Nonetheless, the repayment terms and interest rates are reasonable in this type of borrowing, and there is flexibility for using the amount as entrepreneurs want.

Business line of credit

Also known as “revolving line of credit,” this type of borrowing is perfect when the borrower doesn’t know about the amount required. Getting confused again? No worries! We’ll explain it in easy language! Generally, few organizations face the issue of seasonal fluctuations. So there is a possibility that for a month or two the sales will be lower than expected. To survive those times, organizations can take the benefit of the business line of credit.

However, you’ll be able to receive this amount only when the lender evaluates the creditworthiness of your business. And, for that, they will get information regarding the time in the industry, annual revenue of the company, cash flow situation, credit score, and others. When the lender is satisfied, they will give you the money.

To sum it all up!

All these types of credit borrowing options are available to the company, and you can select among these as per their requirements. It will help the company to stay in the competition race and grow its business.

So what are you waiting for? Take your company to heights!

Digital Branding

Best Practices To Retain Customers On Your E-commerce Store

Steven on May 20, 2021

Customer retention is the skill of maintaining your existing customers for an extended period. It implies converting your current customers into regular consumers. Once a person has purchased from your e-commerce site, establishing loyalty in them prevents them from going towards your competitors.

How does customer retention benefit you?

If you want to have maximum profit for your e-commerce store from a single consumer, building their trust in you is very important. The more they acknowledge you, the more they will buy from you.

Preserving your existing customer and maximizing their business with you is sevenfold more profitable than chasing new leads and customers for your e-commerce store.

There are different marketing tools available like SMS marketing tools, email marketing services, and social media marketing platforms through which you can engage and retain your old customer on autopilot.

Once the customers become trustworthy about your company, they explore your products further, which becomes more beneficial for you. Moreover, they promote your product to their colleagues and private groups.

Best practices for customer retention on your online store:

Reward existing customer

Everyone admires rewards in the form of gifts and prizes. So why not reward your customers for buying from your e-Commerce store?

Rewarding your customers makes them feel gratified and creates an urge to buy from you again.It makes your relationship with customers stronger. Reward acts as an extra motivator for your business.

You can reward your customer in the form of an additional deal or bonus on their purchase. Extra few percent off on a specific product from another online shopping site.

Tell your customers exactly why they are being rewarded; it shows that you value them for their loyalty.

Send Relevant Email campaigns.

An email campaign is the best strategy to stay in touch with your customer. It is one of the most practical ways to keep an existing customer for the longest time. It enhances their experience with you and your reputation.

You can send different types of emails such as:

Welcome Email: This email tells your recently joined customers who you are and simple steps that they must follow next.

Reminder Email: A simple, generous reminder email about some items they have left in the cart or any new suggestions for them.

Giveaway email: Short email telling them about ongoing or upcoming offers and rewards on their favorite items.

Though there are varied email campaigns, you must remember one thing: you should never send multiple campaigns simultaneously. Use different email campaigns at relevant times with some intervals between them.

Expand Customer Service Channels

You should have outstanding customer service to retain your customers for a longer time. It is essential to be available for your customers whenever they have difficulty purchasing, payment methods, availing offers, etc.

In this era when everything is going digital, people are more and more engaging on social media. You should take advantage of this and use your official social media accounts to engage with your customers.

You can assist the customer in solving problems publicly on social media. For Example, on Twitter; You can upload a story asking about your customer’s problems and give a solution to them on the social media stories. It will build the trust of your existing customer as well as generate new customers.

Use Personalization to engage customers.

Customers appreciate it when you keep it personalized. When you email consumers, make sure to start the subject with their first name, it makes them feel that you know them.

Send deals on their birthday and anniversary. Send them an email to wish them and then tell them about special offers on their wonderful day. Also, you can send an email a week before their anniversary and birthday and show options to buy gifts.

Tell them about the newly released products of their concern based on the last purchase. This level of personalized emails and contents encourages the customer to return to your e-commerce site and purchase again.

Get Regular Feedback and Suggestions

Companies need suggestions to know where their customers are facing problems and so that they can improve customer experience.

Ask for customer feedback and suggestions after the purchase. Ask them: How was their experience shopping with you? If a customer unsubscribes your company’s email, ask them the reason for unsubscribing.

Conclusion

I am sure the strategies mentioned above will be able to maintain your customers lifelong and generate good revenue. Implement these strategies and retain customers in your E-commerce store.

Infographic created by Clover Connect, a payment integration solutions company

Digital Branding

Tips To Grow Your Law Firm

Steven on May 16, 2021

All solid investments take time, patience, management, and strategy. Ideally, the more you pay into an investment, and the more you wait, the higher your return. The thing is, surrounding features of that investment must be carefully groomed. When running a legal practice, personnel, office space, equipment, and clients all represent investments.

The way you manage these time and resource expenditures for your business will do much to stimulate or prohibit its overall growth. For example, working with some clients may lose money over working with others, so it becomes important to determine defining features of the best possible clientele for your particular firm in advance.

In contrast, the location where your law firm begins is less important, provided offices have a modicum of professionalism and cleanliness defining them. In fact, in the wake of decentralization, things like Zoom are making location even less important. So in the bigger picture, location isn’t as impacting as clients you choose or personnel you hire.

Marketing is another considerable factor, and focusing on specific areas of legal expertise is wise to keep a burgeoning firm from becoming overwhelmed. Priority in business investment specialization for your legal firm is as important as the rest.

There’s much to consider. Here, we’ll cover these and other more precise tips to help get your law firm off to a great start. Let’s see what people who are already successful in this area have to say about this:

Offshore Protection

To grow your law firm or legal service business position yourself so you can capture new markets or look to capitalize on where the global or regional markets are headed. For instance, divorce rates have jumped over the last year as well as crypto. Offering services that capture some of this new market can include anything from offering second passports or asset protection services to those who have cashed in on the crypto market.

The Student Lawyer

It is important to invest in young talent as law students of today will be the lawyers of tomorrow. Offering work experience and junior roles to student lawyers will enable your firm to give law students an insight into the legal profession, allow them to develop the key skills needed in the legal profession, and enable the student to make an informed career choice. Providing work experience and entry level roles to law students and graduates will also benefit your law firm as it allows you to hire the fresh new talent you need to help your law firm grow.

Digital Branding

How to Successfully Undergo a Company Rebrand

Steven on May 13, 2021

When you first started your company, there is no doubt that you spent a fair amount of time and energy thinking about what the brand would be and what it would represent. This is the message you send out to the public, and it is that first impression they get of your company, so you want to be sure that the brand comes across in a positive light. And while that may have worked well for the company in the beginning, it’s not unusual to get to the point where a re-branding is necessary and makes sense.

Coffee, Phone, Paper, Business, Branding, Blank

Before you jump right in, there are some tips you can use that will help ensure the rebrand is successful from the get-go.

Will This be a Total or Partial Rebrand?

The first thing you need to think about is what kind of rebranding this will be. Are you just looking to rebrand certain parts of the business or is this going to be a complete rebrand? Experts will often tell you that a partial rebranding can be the smarter move, as it can help better retain your customers since certain aspects will stay the same. It really comes down to your goals and reasoning behind the rebrand.

Will You be Changing the Company Name?

Another thing to consider is whether you’ll be changing the company name as part of the rebranding. This can be a bit risky, but if done properly, it can really pay off. You can play around with the company name by reusing a current word, creating an acronym, adding a suffix or prefix, change up the spelling, and so forth. This helps to retain some of the familiarity.

Make Sure You Take Everything into Account

Far too often people get caught up in the name of the company or a redesign of the logo, but a rebranding is so much more. You need to be aware of the total package – meaning the entire message you’ll be sending out to customers from the name of the company, to the way the website appears, and even the messaging you use on the site.

Don’t Be Afraid to Hang On to Some Features

While you will have big rebranding plans and want to really shake things up, it should be said that there is nothing wrong with keeping some features. You can just give them a modern twist instead.

Don’t Hesitate to Bring in the Professionals

The final tip is to know when to seek help. You don’t want to hesitate to bring in the professionals to help you with your rebranding project. A professional branding firm will understand what the best steps are to take, how to ensure your new messaging is clear and concise, and that you don’t lose loyal customers in the process.

The fact is that rebranding your company can be a huge undertaking and while the rewards may be large, you still need to make sure you’re taking the right steps to ensure success.