Category: Legal Branding

Legal Branding

The Importance of Investing in Web Development for Your Business

Setting up a company in this day and age comes with all kinds of challenges and must-have processes that can make or break your success. Depending on your industry, some are more relevant than others, but considering the growth of all things digital, we can safely say that setting up a strong, prominent, and relevant online presence is one of the prerequisites of modern-day business success. Whether you have your own chain of restaurants, a fashion brand, or you have an interior design agency – having a solid website puts you on the map for the entire world to see. 

To help make your business more competitive in the online world, this is not your “set it and forget it” type of deal that you can abandon as soon as your site is up and running. You need to keep your website improving, upload fresh content, make sure it’s secure, and above all else, retain communication with customers. To do that efficiently, you need to invest in web development on a continuous basis. Here’s why that matters so much.

Protecting your business reputation

For many companies, reputation management is something restricted to customer-facing communication teams, such as your support agents, social media managers, and the like. You can amplify your protective efforts by bringing your web developers onboard with these processes, and of course, by allowing them to advance in their skills through ongoing training and education.

They will be able to set up the latest security measures which you can then communicate on your site and reassure your visitors that they are in safe hands. Even more than that, your developers can spot potential user-facing glitches that could lead to less than satisfactory experiences, which then means you haven’t delivered on your promise. Developers play a vital role in preserving and growing your reputation in many different ways. 

Evolve your presence with customer expectations

Customers are the primary driving force of market trends and changes. Mobile optimization has become a major trend because customers started using their smartphones increasingly to engage businesses, shop, browse, and educate themselves. Over time, voice search has become more popular with the rise of voice assistants like Alexa or Siri. These and many other trends shape web development as a whole, pushing companies to keep investing in the practice.

That often means that your developers need to obtain the latest web development certificate in order to apply the most advanced development practices and techniques for your business. This allows them to always be on the cutting edge of web development, recognize when your business needs to upgrade its digital presence, and ultimately exceed customer expectations. 

Post and upgrade SEO-valued content

With a strong web development team, you can upgrade your site’s content on a regular basis, which will in turn help you rank higher and establish your authority in your field of work. In addition to regular web development training, your developers need to collaborate actively with your marketers, support team, as well as your sales experts to maximize the purpose of your site. However, their role is also essential in helping all those other departments in your organization deliver value for your digital presence. 

With your developers mentoring your marketers on the latest SEO trends, you can help your creative teams produce quality content that is both customer-friendly, but also ideal for boosting your ranking in search engines. Setting up a collaborative environment for your employees, your web developers included means that you’ll maximize the value of their work. 

Sustain customer interactions on your site

Is your website copy in line with what your customers prefer? Are you able to use chatbots to streamline customer support on your site? Have you enabled commenting and sharing for your content such as blogs and videos? Does your website inspire action whenever appropriate? These and other questions are core matters of web development and design.

Communication with customers happens across a variety of digital platforms, but it’s up to you and your design team to inspire that communication. Moreover, it’s up to your employees to make sure that your customers can safely engage with you directly on your site, and that you’re able to respond in a timely manner. 

This is where your web developers need to keep up with the latest trends and advancements. When they’re educated and trained to implement them within your own digital presence, you can attract more customers, appeal to a wider demographic, and interact with them safely on a regular basis. 

Cost-savings down the road

Big or small, your business is always on the lookout for smarter, more effective ways to cut costs at every turn. From managing your marketing campaigns with free opportunities, all the way to implementing cutting-edge tech, companies need to make cuts where necessary. Investing in proper, ongoing web development means that you’ll actually prevent a slew of expenses down the line. 

You won’t have to deal with costly cybersecurity issues, data breaches, and not to mention website crashes when your visitors come rushing to your store. A functional and aesthetically pleasing website is a must, so ongoing web development, design, and maintenance help you sustain your budget for the long haul. By preventing major tech issues with your website, you’ll reduce potential expenses both from that development perspective, but also from that risk management and reputation maintenance perspective, too.

Web development is one of the most crucial elements of business growth and reputation management. In the upcoming months and years, more companies of all sizes will start investing more than ever in their web development departments, both by hiring more people and by ensuring that their knowledge and expertise keep growing. This is a strategy that will help set up your business for growing success and relevance in the digital playing field, which is precisely why you should consider your web development initiatives, too. 

Legal Branding

The 5 Benefits of Insurance for Entrepreneurs

As an entrepreneur, you have a lot on your plate when it comes to responsibilities. From choosing your brand name to gaining your first clients, the slow uphill battle can feel a little overwhelming, causing you to forget a few things along the way. One of the responsibilities you definitely shouldn’t forget is getting insurance, as it provides an array of benefits even to the smallest businesses – here are five of them. 

1: To Land Contracts

Landing contracts is an essential part of business for many entrepreneurs. If you’re a personal trainer, for example, you will want to work with as many clients as possible, and to do this, you must show that you are professional and trustworthy. That is where insurance comes in. By showing potential clients your proof of insurance, they will feel much more secure working with you, as it shows that you can cover unforeseen expenses. 

Fortunately, you don’t need to print out a new certificate each time you want to show proof of insurance, as you can get certificate of insurance in moments online. By using a COI, your client won’t have to wait. 

2: To Attract Employees 

Attracting employees is essential for any business wishing to grow. There are many ways to appeal to more candidates, with one of the most important being having the right insurance to cover costs. It’s an incentive that matters to employees, as they want to know that accidental injury costs will be covered.

While you might still attract candidates without the right insurance, you are less likely to keep them around, and employee retention is crucial for any business. The answer, then, is simple – find business insurance that covers you, your company, and your employees. 

3: To Avoid Getting Sued 

No business wants to be on the wrong end of a lawsuit, but it often happens, and in this situation, it’s better to be prepared. This is crucial for entrepreneurs, as they are less likely to be able to afford the lawsuit, especially in the early days. Most entrepreneurs can’t afford to pay off lawsuits the same way big companies can! Whatever the case is, by being insured, you protect your business from losing lots of money or even going under.  

4: To Cover Property Damage 

Property damage is common in all types of businesses, so it’s better to prepare for this unfortunate situation. By having the right business insurance, you ensure that damage done to a property you’re working in is covered, making sure you don’t have to dig into your profits. 

5: For a Better Brand Image 

As an entrepreneur, one of your missions is to create a positive brand image. An eye-catching logo, engaging social media posts, and a professional-looking website are obvious choices when it comes to improving this, but being insured can help, too. It shows clients and customers that you are a reputable and professional brand, increasing your chances of getting people to work with your business. 

Legal Branding

Foster Growth And Customer Loyalty With Actionable Engagement Tips

Whenever a business thinks about customer retention, the first thing that comes to mind is “round-the-clock customer service and support.” Undoubtedly, that’s of utmost importance. But retaining customers is not about customer service alone. It’s about giving them reasons to purchase your product/services.

Don’t find it convincing enough?

Statistically, businesses with impeccable customer engagement strategies retain more than 85% of their customers. Further, more than two-thirds of the profits of any business depend on effective customer engagement practices.

Don’t know where to start? Let’s help you devise perfect strategies for maximizing your business growth.

Create a Unique Visual Appeal

How do people differentiate between two individuals? It’s usually the overall personality that attracts them to connect with either of them more. Similarly, customers engage with brands that have unique personalities. And if you go a little deeper, relatability and memorability act as the crucial elements when selecting a brand.

For instance, many brands, such as Pillsbury, have grown their market thanks to the brand mascot, “Pillsbury Doughboy.” The Custom Mascot Costumes makes the company a playful brand, thereby fostering customer relationships.

And who can forget Disney? Their popularity has only seen a sharp rise all these years. Why? Because they have brand mascots in the form of cartoon characters that are relatable and authentic.

Delight Your Customers With Personalized Strategies

With the emerging technology trends, it’s not complicated to find customer preferences based on their past purchases or buying journey. You can make use of all this factual information and create personalized products for your customers. The idea is to convey that “they are being valued or that customers are important.”

For instance, the eCommerce giant, Amazon, makes recommendations to each of its customers based on their search history or past purchases. And this is what sets them apart.

Don’t Limit Yourself to One Platform

If you are unable to connect with your customers where they are, you might not be able to expand your reach. Agility is the key to running a successful business in today’s ever-changing dynamics. Hence, you must focus on building a presence across all the channels where your target audience is present. Omnichannel presence is the key to improving your customer engagement results.

For instance, if you are a skincare brand, only using Instagram as a platform won’t be a good decision. Having a presence on Pinterest, Facebook. TikTok will improve your customer engagement rates by multiple folds.

Take Advantage of Word-of-Mouth

Irrespective of the drastic changes in customer preferences, one thing has always been constant. And that is people relying on other people’s words to trust a brand or a company. So, why not use this opportunity to turn your customers into your brand advocates.

For instance, you can use their Yelp or Google reviews and showcase them in the best possible manner to attract new customers. This will encourage them to use your product or service.

To Sum it Up

People want to feel good when spending their hard-earned money. And if you give them a reason to do so, they are likely to spend more.

You can project your brand as a socially responsible company and include your customers to increase the excitement for your organization further.

Legal Branding

A Guide on How Timeshare Exit Companies Work

According to KwikChex, a consumer rights organization, thousands of timeshare owners lost more than £8 million to timeshare exit scams. Many people fall prey to the companies that approach them, promising an easy way out. The problem is that selling a timeshare, ordinarily, takes a lot of time, has more complicated processes, and might be difficult finding a buyer. Hence, many rushes without taking a second look when someone promises better terms. Don’t fall for common scams! You can take time to learn how timeshare exit companies work. This article tells you more about the nature of genuine companies and more.

Legit Companies Offer a Guarantee

There are a bunch of timeshare exit companies interested in scamming people of their hard-earned money. That is why you must know how to differentiate a legit timeshare exit company from a scamming company. For example, a legit timeshare exit company will offer you a guarantee for the service you are looking for. One thing for sure is that you are looking to get out of a timeshare. You want to free yourself from things like maintenance fees and excessive charges and start saving your money. Hence, a legit timeshare exit company should be able to offer you a guarantee that your timeshare will be canceled.

Timeshare Exit Companies Offer Experience

One of the things that set apart a legit timeshare exit company from cons is the experience they have amassed over the years. Part of the company’s responsibility is to assess the quality of your timeshare, the market trends, and the possible value of your timeshare. For a company to assess your timeshare and factors that will help market it, it should have a proven track record handling similar cases.

So, the best place to look is to check the reviews before you work with any company. You can read reviews on emerging and top companies like Centerstone Group to assess the pros and cons of picking them. Go for a company with proven experience and reputation where you are less likely to get conned.

There are other Alternatives to Timeshare Exit Companies

There are several options that you can explore when canceling your timeshare. You can opt to go it alone and list your timeshare for sale or rent. This can be done via reputable listing companies. You can also engage a lawyer who offers timeshare exit cancellation services. However, you can be sure that the two options will either take a long time before you see actual results, or you will not get the assistance at all. This is where timeshare exit companies come in to offer proven alternatives to other less promising alternatives. If you are considering canceling your timeshare, you may rest assured that a legit timeshare exit company will be resourceful to you.

Final Remarks                                                                       

If you no longer want to pay the maintenance fee or do not have time to travel and utilize your timeshare, the best thing to do is to cancel it. You can exit by renting it out or reselling. However, that is not always an easy thing to do. That is why a timeshare exit company can help. We hope this article has explained how it works and how you can find a legit timeshare exit company.

Legal Branding

Building your Brands Foundation

Branding has always been vital for businesses of all sizes and scales. Even as marketing budgets have taken a hit during the pandemic year, branding continues to be a significant investment for new and existing companies. After all, you have to make sure that the audience can see your brand, listen to its voice, and set it apart from the others in the industry. To make the initiative a success, you need a strategy that works today and only gets better in the future. Here are some ways you can build your brand’s foundation.

Consolidate on your mission                          

Building the foundation of your brand requires focus on the core mission and values of your company. You may want to prioritize revenue generation instead of staying true to the objective that got you started. But consolidating your mission should be your top priority, and you need to stay a step ahead of the customer expectations while defining your mission. Your aim should be to serve the customers, even if your brand has to move away from the money-making mindset in the short term.

Step into the customers’ shoes

The best way to keep your brand visible is by stepping into the customers’ shoes and understanding their needs. Pick their pain points and find ways to address them with your offerings. Center your marketing around the audience rather than on your business. Once you show people they matter to your business, you will not need to do much in the name of branding.

Communicate critical information

A brand must stay in touch with the audience at all times and communicate critical information. Customers love brands that go the extra mile with transparency. It is vital to showcase the information on your website so that consumers know what to expect. You can collaborate with a brand design agency to work constantly on your marketing messages and customer communication. Staying in touch brings transparency in interactions, which is the mainstay of branding foundation.

Show empathy and compassion

People look for compassion and empathy even as they set out to buy products and services. Brands can do their bit by showing they care during tumultuous times like these. Offering empathetic content is a good start as it makes your business more human and relatable. You can go the extra mile by providing value-added services such as free goods and no-cost delivery. They will stick to your brand even when things turn better.

Build consumer and employee trust

Trust is perhaps the most significant element of a brand’s relationship with customers and employees. Making safety the top priority in consumer-facing operations will fortify their trust in your brand. Employees will also see your brand as a credible employer if you show that their well-being matters. If you want a solid foundation, take a holistic approach that covers both customers and employees

Branding creates the big picture of your business, which makes it a critical investment. Just a little fine-tuning can go a long way in strengthening its foundation, so pick these measures and get started.

Legal Branding

How colour can impact your brand’s perception

Colour has always been an important marketing tool. It’s an overlooked differentiator that brands can use to attract potential customers. Lots of brands are inextricable from the colour used in their branding: can you imagine Coca-Cola without the red?

Different colours have been shown to impact consumers differently – with our own unique history of experiences, biases and cultural leanings muddying the effect.

Either way, colour can play a pivotal role in influencing the way we think about a brand – in both positive and negative ways.

We’ve tried to illustrate the subtle role colour plays in shaping our perception of brands by diving into the associations many of us have with the colours red and green. The strongest, most consistent brands have a firm grasp of their brand identity and use colour accordingly.

Red

Red has been shown, time and time again, to elicit a strong response from the observer. It is almost always associated with excitement, action and passion. Some examples of organisations that use red prominently in their branding are Coca Cola, ESPN and Levi’s.

The sports network’s choice of red is easy to understand: sports impact the observer in much the same way as the colour red.

Red is also often linked with appetite, which makes it unsurprising that it’s such a mainstay of Coca Cola’s aesthetic.  For that reason, it’s also popular within the fast food industry.

Because it elicits such strong responses – both positive and negative – organisations are advised to consider their use of the colour carefully. 

That is because, for many consumers, red is associated with a sense of danger, pain and aggression. In the right context, this can be a powerful motivator. The UFC, for example, features red in its branding. 

However, if you opt for a red-dominated logo without fully understanding all of the myriad implications, there can be unwanted consequences: creating unintended links in the mind of the consumer.

Green

As humans, we have a relationship with the colour green that has been ingrained in us for thousands of years. There is a very real link between green, health and happiness, which is why it is invariably used by pharmaceutical companies and organisations with an environmental or health conscious bent.

Forward-thinking, eco-friendly brands have long relied on green to energise their visual presentation. When you think of green in marketing materials what do you think of?

Fresh, organic produce from the likes of Asda, Waitrose and Whole Foods. And the green in all of their logos gently nudges the consumer into making that association.

Even if your brand doesn’t neatly fit into one of the niches you would typically associate with the colour green – like the health, food or fitness industries – you can lean on the colour green to create some positive associations in the mind of the consumer.

Land Rover, while not exactly a champion of the environmental cause, nevertheless utilises green to generate an association with the environment.

The idea being that Land Rover vehicles are at home in even the most rugged surroundings.

Lighter shades of green are synonymous with serenity, safety and calmness. Opting for a darker shade of green conjures an image of luxury and exclusivity. Harrods is an example of these deeper shades being used to great effect.

Ensuring that your choice of colour marries up with your brand’s ideals is so important. The wrong choice runs the risk of alienating the share of the market that you are hoping to capture.

Legal Branding

A Guide to Selecting & Hiring the Right Employee

As a human resource professional, what does it take to hire the right talent to join your team? Well, research shows that getting the best person for a role in your organization requires more than just excellence in academia. The U.S. Department of Labor estimates that a bad hire can cost you up to 30% of the employee’s first-year wages. So, you want to pick someone compatible with your company culture but they should also have the right skill set for the job. Here are few tips on how to find the best fit candidate for a position.

Define the job

By defining the position you are seeking to fill, you will be laying the foundation for recruiting and hiring.  You need to ask yourself, “Why’m I hiring? Can an internal employee fill the role? What new expertise do I want to bring onboard?” Once you are clear with the role you want to hire for, you should conduct a job analysis. Here, you define the specific responsibilities that the prospective employee is supposed to execute.

A clear job description will be a useful tool to you as a hiring manager as it will:

  • Provide a clear understanding to candidates of what their duties are
  • Protect your organization legally as it can defend you for making the hiring decision
  • Provide a consistent understanding across departments of the job position roles
  • Help the employees to create goals for career advancements.

Once you have the right job description for the intended role clear, it is time to get your strategy right.

Plan and envision the hiring process

Now, what should the recruitment look like? Who should do what? This is the step where you and your hiring team should come together and plan. Basically, you ought to develop a strategy that will allow you to execute the hiring process with ease and accuracy.

This involves determining where the job advertisement will be posted to onboarding the candidate. Besides, your team should determine who is responsible for each part of the process of hiring employees. This will ensure that the hiring process is executed with fewer mistakes and without wasting time and money. Your social media manager can be tasked with the role of posting the open role on social media platforms and collecting critical feedback that will be crucial in determining how to make the process even better.

A member of the team could be tasked with reconciling the applications and answering the application queries. When everyone has a sense of what they should do, the hiring process becomes easier to execute.

Do a thorough background check 

Again, you should look at more than what meets the eye. You want to do the digging even though it can be a time-consuming process trying to figure out exactly how your potential employee has been doing in their previous employment or role. The vetting process involves not only verifying past employment history. It is also about getting a grasp of how they work and who they are as co-workers and employees. There are modern resume tips that highlight skillsets and will absolutely help you in reviewing candidates’ credentials efficiently. 

You can use tools and services to help you screen the candidates before hiring them. For example, you can hire background check services to help you get rid of any doubts in the selection process. You want to get every bit of information on a candidate from verifying their credentials to credit checks, driving record checks, employment verification, and more. Getting help where you can afford you more time to focus on other aspects of the selection process.

Ask the right questions

Now that you have the candidate on board, it is crucial to ask questions that will tell you more about the candidate. The questions should also focus on seeking to reveal the character of the individual you are about to hire, whether the potential employee is committed to their future career or not. Some of the questions that hiring managers have agreed to be effective during the hiring process include the following:

  • What is your natural strength? This question seeks to find out about a particular skill or ability that comes naturally to them. It is similar to asking which of their skills would be rated top five. You will get to learn about their inherent strengths and the potential they will be bringing to your organization.
  • What are your ambitions? This is a crucial question that helps you as an employer understand the career goals and vision of the candidate. You will also get to find out if their vision aligns with your organization’s. Besides, it is important to know whether you are hiring progressive talents who will constantly seek to develop and equip themselves further.
  • What kind of expectations do you have? You will get to hear from their side the responsibilities they hope you will meet to be comfortable. With that information, you can successfully determine a point of consensus once you hire them. You may also take the opportunity to guide their expectations.

Let the candidate interview you

Hurray! You are almost there! It is time to reverse the roles and get a 360-degree view of the hiring process. Let the interviewee ask you any questions that they might have regarding the position they are being hired. That way, you will get to see if they have a full understanding of the position and responsibilities that come along with the position. Besides, you will be able to get transparent with the candidate regarding the limits that your organization can go in regards to their expectations.

In a nutshell

Hiring is a crucial process for any organization that is worth its salt. Yes, your employees are a key factor in the success or failure of your organization. That is why you ought to make intentional efforts and be careful as you pick every candidate joining your team. Some of the factors you need to consider are the skills you need for the role. Once you have the right candidate, ensure to ask them the right questions so you can understand their vision and determine if that aligns with your organization’s goals.

 

Legal Branding

3 Most Common Legal Issues Small Businesses Face

Legal issues are something no business wants to deal with, and usually, business owners will do everything in their power to avoid them. The problem is that you can’t have control over everything that happens in and around your business at all times. There are cases where issues become inevitable, and you have to deal with them. The best thing you can do right now is be prepared for them so you can have a chance at preventing them or react better if they do occur. Let’s take a look at some of the most common legal issues small business owners face.

Choosing the Wrong Business Structure

This is one of the most common ones and can have disastrous consequences. Not knowing that your personal assets are exposed is something some owners only find out once they’re being sued. Choosing the wrong business structure could affect everything from taxes, raising capital, or bringing in outside investors.

This is why small businesses should work with a business lawyer the minute they get started and before they make things official. If you want to know how much you can expect to pay for one, we suggest you check out Advancepoint’s article.

Harassment and Discrimination Cases

These cases are tough because they aren’t always under your control. If someone ends up being harassed or feels discriminated against, then they might decide to take legal action, and you may be part of the lawsuit as well. They may allege that you knew about the situation and didn’t do enough to stop it or reprimand the culprits.

There’s also the possibility that an employee of yours directly accuses you of harassing them or discriminating against them. If you are guilty, then you will have to face the consequences. If you aren’t, you will need to prepare to fight the case and also take the steps necessary to protect your public image and your brand.

The best thing you can do here is to start taking these cases seriously if you aren’t already. Have a way for people to reach you and make anonymous complaints. Pay attention to repeated complaints about certain individuals. Also, make sure that you have fair hiring practices, and make sure that you hire fair managers as well.

Intellectual Property

Intellectual property issues are also very common and can take many forms. You might be accused by another company of copying one of their designs or processes. Or you may get a cease-and-desist letter from someone claiming that you used images on your website or marketing material without their permission. These can go from pesky to potentially ruining your business, and you always have to stay vigilant to make sure that you aren’t infringing on someone else’s intellectual property. You have to take steps to protect yours as well.

These are just some of the legal issues small business owners need to be prepared to deal with. The best thing you can do is consult a lawyer early who’ll be able to explain the legal side of your particular line of business.

Legal Branding

What To Do After A Minor Car Accident – 5 Simple Steps

On a daily basis, you are faced with people who engage in distracted or reckless driving, speeding, and driving while intoxicated. As an average driver, you are likely to experience around four traffic accidents in your lifetime. It must come as no surprise then, that road accidents are some of the most common personal injury claims. Even minor accidents can result in both psychological and physical health issues, as well as costly damage to your car. To ensure your safety, and the safety of your loved ones the best thing to do is be prepared.

In the text below, you will find simple tips on how to handle minor accidents quickly and efficiently.

Take a Photo of the Damage

As soon as you can, obtain photographic evidence with your mobile device. The photos of the damage to your car, your body, or your passengers’ bodies can be important in future legal proceedings, so this small step can be a financial lifesaver. Some well-equipped insurance agencies let you upload the photo to their app, and send any additional details. A number of apps provide instant access to this service. Photos go a long way when it comes to assessing the severity of the damage. Once you have done this, you can move your car and do your best to stop blocking traffic. If you cannot move your car, put on hazards.

Contact the Police

A police report is essential in procuring evidence and can get your insurance company to provide certain coverages. Stories change, and there is always a chance that the other driver (especially an at-fault driver) could deny responsibility, or file false claims. It’s important to involve a neutral third party to document the accident while the details are still fresh in everyone’s minds. Once the police arrive, ask for the officer’s name, phone, and badge number. Don’t forget to request a copy of the police report. Additional tip: Wait for the police to arrive, and do not leave the scene of the accident before they do. Otherwise, the other driver might take advantage of your absence, and file criminal charges against you. 

Exchange Information

Assuming the police are on their way, you can go ahead and try to obtain all relevant information from the other driver. Write down the make, model, and license plate of their vehicle. Ask for their name and contact information, and the name and policy information of their insurance provider. Finally, you could ask anyone who had seen the car accident for contact information, in the case that they want to offer their assistance as witnesses.

Don’t Forget to See a Doctor

The consequences of any car accident can be difficult to predict. Damages to your health such as concussions, whiplash, or soft tissue injuries can occur several hours or days after the accident. Your adrenaline might be rushing immediately after the incident, masking the symptoms of injury. It’s important to get medical treatment as soon as possible because a delay in treatment can be a red flag for your insurance provider.

File an Insurance Claim

Immediately after the accident emotions are sure to run high, and you might be tempted to avoid contacting your insurance provider. Remember that, even if no damage was done to any of the cars and no apparent injuries occurred, stories change over time. You’ll still need any proof you can get in the case that the other driver should fire false claims. Check your insurance card for the necessary contact information. Additional tip: Do not apologize to the other driver, and list the reasons why the car accident occurred. They may use this information against you in future legal proceedings.

Accidents happen to everyone, and even the most experienced drivers can get shaken up and make mistakes. Follow these steps, and you will minimize worries in the future, along with financial consequences. And remember, put down your phone, drive sober, and contact your insurance company to get your car fixed as quickly and as cheaply as possible.

Legal Branding

5 Smart Ways to Improve Sales Performance

A B2B company’s profitability and revenue growth are critical to its survival. Both depend on sales. It’s imperative to constantly improve sales performance if your team is to do its part in ensuring a future for your company.

Sales performance is the measurement of sales activity and corresponding results against the goals and expectations outlined in a sales plan. Sales performance measures the ability of your sales team to be effective at selling.

5 Keys to Delivering Strong Sales Performance

Let’s take a look at several proven strategies to drive sales performance.

1. Create sales content that compels prospects to become customers

There are two types of sales content: external and internal. You’re probably aware of internal sales content that educates and equips sales teams with knowledge, strategies, and tools to close more deals or improve sales success. 

External sales content is the product or brand-specific content that compels prospects to buy from you. Unlike marketing content that draws prospects in, sales content should help you close the deal. Support your external sales content with hard evidence, statistics, and testimonies to convince prospects that your brand suits their business interests.

Your external sales content should provide prospects with the information they need to commit themselves to purchase. Use simple graphics that include facts and figures about your brand or product, personal testimonials, case studies, or product comparisons as part of your external sales content strategy.

Be sure to effectively distribute your external sales content to ensure it reaches the right audience and secures you a strong ROI. Use a customer-centric content distribution model to touch a wide range of B2B prospects in your target industries. This accelerates your sales pipeline as your content reaches more unique visitors each month. With content distribution services, you get convenient tools to easily measure and track your ROI on content distribution for lead generation and other sales activities.

2. Improve communication for your sales reps as well as customers

Effective communication is a critical link that keeps your sales team intact. Asynchronous communication is a great way to maintain strong communication within a sales team and with prospects or customers.

Remote sales teams use asynchronous communication to effectively communicate with team members working in different locations and time zones. Besides enabling your sales team to communicate with high efficiency and agility, asynchronous communication helps build a resource pool and increases thoughtful communication.

Asynchronous communication adds great value to customer service. It lets the customer decide the pace of the conversation and keeps the conversation transparent and open-ended. Moreover, it doesn’t force the customer to have conversations with you in a specific way. Instead, it allows them to communicate with your brand through different channels and at their leisure.

3. Contact prospects early to increase your chances of closing the deal

The earlier you reach prospects, the better positioned you’ll be to convert them into paying customers. Reaching prospects after they’ve been contacted by your competitor reduces your odds of converting them. It’s difficult to draw prospects in once they’ve committed to your competitor’s brand or product.

With B2B contact data, you can reach the right prospects faster and create an opportunity to close deals first. You can also use other forms of B2B data like intent, firmographic, demographic, and technographic data to gain a deeper understanding of your target audience. Then, you can connect with them at an early stage of their buyer’s journey.

Partner with a B2B data company that pays close attention to their data accuracy and hygiene standards. For example, SalesIntel maintains 95% B2B data accuracy. They ensure that their company and contact data are reverified every 90 days. Furthermore, they offer human-verified B2B data apart from machine-processed data to stay on top of their data reliability game and allow their customers to get the best of both worlds.

4. Equip your sales team with tools that give them the upper hand

Sales tools give your reps and SDRs the advantage of knowing prospects beforehand, streamlining their workflow, and gathering sales intelligence. Sales intelligence plays a vital role in improving sales performance by helping sales teams to see beyond what prospects show or signal during their buyer’s journey. Sales results improve when you gain significant insights into the interests, preferences, buying patterns, or online behavior of prospects.

For example, website visitor intelligence tools, like VisitorIntel, let you know who visits your business website and which company they work for. This analytics-driven tool not only tracks website visitors but also allows you to connect with potential buyers before they fully define their needs. It helps you create targeted sales campaigns and identify net new look-alike prospects, so you know the type of companies visiting your business website.

Sales prospecting tools are also frequently used by sales teams to enhance their performance by reducing prospecting time and quickly finding the right accounts to target. RevDriver, a free Chrome extension, is a sales prospecting tool that enables sales teams to directly contact decision-makers, the C-suite, and other accounts in their target audience. RevDriver users can collect accurate, verified contact, and company data for prospects by visiting their LinkedIn profile or company website.

5. Overcome sales call reluctance with proper training and advice

Sales call reluctance is a serious problem that negatively impacts sales performance. 40% of all veteran sales professionals readily admit to one or more call reluctance episodes severe enough to threaten their continuation in sales. Each month, the average call reluctant salesperson misses out on 15.25 pieces of new business opportunities. Whether or not you come across sales call reluctance in your team, it’s always recommended to train and advise your sales reps and SDRs on tackling the problem.

Help your sales team explore more about your brand and product and how they benefit customers beyond financial or other obvious factors. This will help them effectively deal with rejection. Moreover, they’ll be able to dig deeper into reasons for the rejection so that they could work out a foolproof strategy to win next time. That’s how great salespeople do what average salespeople only think about.

Professional sales coaching, willingness to learn and accept feedback, and seeking timely guidance from sales managers are great ways to overcome sales call reluctance. Additionally, you can ask your sales team to track their progress after each call, remove distractions, avoid negative self-talk, pre-qualify prospects, and affirm their role as a salesperson to cope with call reluctance. 

Also, working to guarantee that reps are calling prospects that fit your target demographics and have accurate phone numbers helps reps feel that everything is being done to enable their success. No one wants to fight an uphill battle.

The Wrap

The five strategies discussed in this blog are a few of the right moves you need to boost your sales performance. 

As a bonus tip, we suggest seeking support from your marketing team to push your sales growth further. There are ways in which you can actually get more sales out of marketing. Sales and marketing alignment is a classic example of how marketing can significantly contribute to sales performance. Statistics show that it helps achieve 38% higher win rates, retain 36% more customers, and generate 32% higher revenue.